Bell Attrendant/ベル・スタッフ
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Japan, Hokkaido
（日本語文は下記）
At
InterContinental Sapporo, we are seeking a passionate and guest-focused
Porter / Bell Attendant to join our dynamic Front Office team.
As the first point of contact for many guests, you will play a key role
in creating warm welcomes, providing helpful guidance, and ensuring luggage
handling and lobby experiences reflect the high standards of our luxury
brand.
Your
Day-to-Day
As a Porter / Bell Attendant,
you will:
Assist guests and visitors
with luggage handling, valet parking, and storage while ensuring safekeeping
and following IHG procedures
Provide accurate information
about transportation options to and from local airports, train stations,
and tourist attractions
Be familiar with local areas
of interest including museums, events, and dining spots—actively learning
from the “In the Know” board and Concierge tips
Communicate
guest arrivals and needs effectively with Front Desk and Guest Relations
to ensure a seamless arrival experience
Be aware
of VIP arrivals and provide personalized service accordingly
Distribute
newspapers and amenities to guest rooms and designated hotel
areas
Maintain
a clean and tidy lobby, porte-cochère, baggage room, and porter’s desk; report
any maintenance issues proactively
Participate
in hotel events, brand trainings, and team activities to ensure service
consistency
Support
the Bell Captain and Concierge with ad-hoc guest needs or departmental
tasks
What We Need
from You
Previous experience in a guest-facing role
or hospitality environment preferred
Strong
communication and interpersonal skills
Ability
to lift and carry items up to 23kg (50 pounds)
Team-oriented,
energetic, and committed to exceptional guest service
Fluent
in Japanese is required; English proficiency is preferred
What
You Can Expect from Us
We give our people everything
they need to succeed. From a competitive salary that rewards all your hard work
to a wide range of benefits designed to help you live your best work life –
including a full uniform, impressive room discounts and some of the best
training in the business.
At IHG, we’re committed
to building inclusive teams that celebrate individuality and welcome different
backgrounds, experiences, and perspectives. We offer equal employment
opportunities to all, regardless of race, color, religion, gender, sexual
orientation, nationality, disability, or protected veteran
status.
Ready
to Apply?
Don’t quite meet every single requirement,
but still believe you’d be a great fit for the role? We encourage you to apply
anyway — you might just be the perfect
candidate.
Click 'Apply'
and start your journey with us today.
