F&B Guest Service Agent/ ゲスト・サービススタッフ（料飲部）
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Japan, Hokkaido
（日本語文は下記）
At
InterContinental Sapporo, we are looking for a passionate and service-driven
Food & Beverage Guest Service Agent to deliver exceptional
guest experiences. In this role, you’ll be responsible for providing outstanding
customer-focused service under the direction of the Restaurant Manager
or Supervisor, in alignment with IHG’s policies and procedures as well as local
hotel guidelines. You will work in one of the following outlets within
the hotel: All Day Dining Restaurant, Signature Kappo Restaurant, Lobby Lounge
or Club Lounge.
Your
Day-to-Day
As a Food & Beverage Guest
Service Agent, you will:
Financial
Returns
Engage with guests about menu
items and beverage offerings
Upsell beverages in a responsible
and engaging manner, adhering to alcohol service regulations
Foster
positive working relationships with colleagues and team members
Deliver high-standard food
and beverage service in line with departmental expectations
Ensure smooth
and timely delivery of both food and beverages
Address
and resolve guest complaints or feedback professionally
and promptly
Adhere to hotel procedures
for inventory control and stock storage
Complete any
assigned duties or special projects as needed
Understand
and apply OH&S (Occupational Health & Safety) policies to ensure safe
working conditions for yourself and others
What We Need
from You
High School Diploma or Vocational Certificate
in Hospitality, Food & Beverage, or a related field
Previous
experience in food & beverage or hospitality preferred
Proficiency in Japanese
is required; English is highly desirable
Must meet
local requirements for food handling and alcohol service (certifications may
be required)
What You Can Expect
from Us
At IHG, we provide our people with everything
they need to thrive:
Competitive salary package
that reflects your hard work
Full uniform
provided
Outstanding
training and development opportunities
Birthday
leave
A Place Where You Truly
Belong
We also believe in supporting
your wellbeing—both inside and outside of the workplace.
Through our myWellbeing program, we focus on your health,
lifestyle, and overall happiness.
Become
part of something special. Join our global IHG family
today.
Not sure if you meet every
single requirement? We encourage you to apply anyway. You might just be
the perfect fit.
Click 'Apply' and begin your journey
with us now.
主な業務内容｜Your
Day-to-Day
財務面（Financial
Returns）
ゲスト体験（Guest
Experience）
応募条件｜What We Need
from You
待遇・福利厚生｜What
You Can Expect from Us
あなたらしく働ける場所｜A
Place Where You Truly Belong
