Bell Captain / Bellboy - InterContinental Singapore Robertson Quay

Join our team as our Bell Captain / Bellboy
in InterContinental Singapore Robertson Quay. You’ll
have ambition, talent and obviously, some key skills. We’re looking for someone
who:

Your day to day

Under the general direction
of the Chief Concierge, you will be an ambassador of the hotel who will offer
our discerning guests with an unforgettable luxury experience ensuring
the highest standard of service and professionalism at all times.

• Demonstrate service attributes in accordance with industry expectations
  and company standards including;
• Being attentive to guests


• Accurately and promptly fulfilling guests’ requests
• Anticipate
  guests’ needs
• Maintain high level of knowledge which affects guest
  experience
• Greet guests at all times in a friendly and helpful manner
  and attempts to learn and use guests’ name at every opportunity


• Maintain a high level of product and local knowledge
• Knowledgeable
  of the events of the day and of daily Hotel activities
• Ensure a sound
  knowledge of the local area regarding history, places of interest and special
  events including directions to key point of interests
• Take personal
  interest and pride to ensure that the Bell Service area, hotel entrance
  and storage area are kept clean and clear of litter and in an orderly state
  at all times
• Welcome guests at the main entrance, offering the greeting
  appropriate to the time of day taking note of repeat guests and IHG Rewards Club
  and Ambassador members

What we need from you

High School or Vocational Certificate in Hotel Administration, Hotel
Management or equivalent, with 6 months’ experience in guest service or customer
service, or an equivalent combination of education and experience.

Communication skills are utilized a significant amount of time when
interacting with others; demonstrated ability to interact with customers,
employees and third parties that reflects highly on the hotel, the brand and
the Company. Able to read and write English.

What
we offer

In return for your hard work, you can look forward to
a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Birthday Off
• Learning
  and Development Opportunities
• Medical Benefit
• Dental/ Optical/
  Health Screening Benefit
• Insurance Coverage
• Special Employee
  rate at all IHG Hotels worldwide

What’s more, because your career
will be as unique as you are, we’ll give you all the tailored support you need
to make a great start, be involved and grow.

And because
the InterContinental Hotels & Resorts brand belongs to the IHG® family
of brands, you’ll also benefit from all of the opportunities that come
from being part of a successful, global hospitality company with over 6000
hotels in over 100 countries around the world.

So whoever you
are, whatever you love doing, bring your passion to the InterContinental Hotels
& Resorts brand and IHG and we’ll make sure you’ll have room to be yourself.
Find out more about joining us today by going to careers.ihg.com