Create learning
strategies, design training programs, and assess their effectiveness
Initiate, coordinate, and deliver training programs, and follow
up with participants
Identify training needs through brainstorming sessions, employee requests,
and guest feedback
Monitor training attendance and enrollment, and assess the transfer
of learning to operations
Ensure training programs are aligned with the hotel's operations
strategy
Implement and maintain training checklists, and ensure training
is consistently delivered
Provide coaching and guidance to trainers and leaders, and support new
hires
Partner with industry associations, training companies, and academic
councils
Maintain accurate records of training activities and participant
information
Develop and manage a central resource library of training
materials