Room Service Server - InterContinental Indianapolis

This will be
a masterclass in #Hospitality; an invitation for you to pursue your passion
for service and inspire incredible things for our guests, our team members
and yourself. 

Explore our very own InterContinental® Hotels
& Resorts – a truly international brand. Discover a modern, globally-focused
culture where world travelers feel at home. Live the InterContinental life.
You’ll find us in beautifully restored buildings and many exciting new
developments.

With 60 properties in the pipeline, our extraordinary world is set
to expand.

We cultivate engaging environments for our colleagues
and guests by enlivening our IHG Core Values:

• Do the right
  thing
• Show we care
• Aim higher
• Celebrate
  difference
• Work better together

At IHG we promise to give
colleagues:

• Room to Belong: Enable
• Room
  to Grow: Enrich
• Room to Make a Difference: 
  Empower

The InterContinental creates exceptional experiences through
our Brand Values
by being:

• Thoughtful
• Cultured
• Remarkable

The
pillars of our InterContinental brand culture lay the foundation for inspiring
incredible experiences:

• We Invite Discovery
• We Embrace
  Empowerment
• We Champion Possibility

A little
taste of your day-to-day

Every day
is different, but you’ll mostly be:

• Set up and deliver
  all food and beverage orders in accordance with property’s established
  guidelines, procedures and policies.
• Provides guests with exceptional
  service in order to achieve customer satisfaction.
• Conduct floor sweeps
  and retrieve all food and beverage trays in order to maintain established
  sanitation guidelines.
• Set up and deliver all VIP
  amenities.
• Service all hospitality suites in accordance with Banquet
  Event Orders and established policies and procedure.
• Complete all shift
  side work as outlined in the hotel’s operating policies
  and procedures.
• Respond to customer needs, issues, comments and problems
  to ensure a quality experience and enhance future sales; report all
  communication to immediate shift supervisor.
• Perform all cash handling
  responsibilities in accordance with company policies
  and procedures.

What we need
from you

• The strength to lift, push and pull
  big objects up to 50lbs (23 kg) which can also involve bending
  and kneeling 
• A good grasp of reading, writing
  and basic math 
• The flexibility to work night,
  weekend, and holiday shifts 
• Compliance with local
  laws on food handling and serving alcohol – you’ll need to be above the minimum
  age required and fluent in the local language 
• Great
  communication – you’ll be warm, welcoming, and easy to talk
  to

What you can expect
from us

We give our
people everything they need to succeed. From a competitive salary that rewards
all your hard work to a wide range of benefits designed to help you live your
best work life – including a full uniform, impressive room discounts and some
of the best training in the business.