Director of Rooms InterContinental Sydney
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Australia, Sydney
As the world’s largest family of luxury hotels, we all take great pride
in being genuine ambassadors of the InterContinental® brand.
Shaped
by decades of international know-how and local insights, our passion for luxury
travel spans cultures and customs. Inspiring us to create warm and sophisticated
experiences for those seeking a richer perspective on the world. Each of our
hotels cultivates a distinctive style and ambience where we embrace every
opportunity to give our guests a personal and enriching
experience.
InterContinental Sydney, welcome to
the height of luxury, where heritage wonder and contemporary flair collide.
Centrally positioned in the heart of Circular Quay, InterContinental Sydney
extends breathtaking panoramic views of the Sydney Opera House and Sydney
Harbour Bridge.
Set within the beautifully restored Treasury
Building of 1851, InterContinental Sydney is renowned as one of the city’s
prized icons. With 509 guest rooms including 28 luxury suites,
an award-winning and world class Club InterContinental lounge
and vibrant dining venues, a complete five-star experience
awaits.
Due to an internal promotion, we are inviting applications for
the opportunity to join the world’s most international luxury hotel brand
as Director of Rooms InterContinental Sydney.
The
Role
Reporting to the Director of Operations, you will manage
and lead the overall operations of the Rooms Division, including Front Office,
Concierge, Guest Services, Housekeeping and Executive Lounge.
Leading
from the front across a Rooms Division team of 70 colleagues including heads
of department, you will create a team who are highly customer focused delivering
exceptional guest service, whilst proactively driving and maximising revenue
and upselling programs.
An exceptional communicator, developing
an environment of collaboration and shared purpose you will foster our culture
of “Inspiring Incredible” through teamwork, accountability and exceptional
performance within a Luxury environment.
Driving Rooms Division hotel
metrics is a key focus of this role, ensuring a balanced approach to sustainable
success; developing and implementing strategies to optimise operational
efficiencies; achieving productivity goals and exceeding guest experience
targets.
This is a busy, hands on and varied role that will allow you
to further stretch your leadership, commercial acumen, organisational
skills and exceptional guest deliverables within a high performing
environment.
InterContinental Sydney is one of the most prestigious,
luxury hotels in Australia.
This role is positioned to provide exceptional growth opportunities into our
Hotel Manager and General Manager pipeline and future growth within wider IHG
Hotel & Resorts. A career defining role!
What we need
from You
Essential for this role, you must
have 2+ years of experience leading a full Rooms Division department within
a complex, high volume luxury environment
Your background will include
experience in the Luxury hotel market either locally
or internationally
Proven track record of delivering rooms division
operational effectiveness, profitability and exceptional guest
experiences
You will have proven experience working with
and achieving brand standards at luxury or similar level
Ability to create
and grow a high performing team across rooms division multiple
departments
Bachelor Degree in Hospitality or Tourism or relevant
discipline
Full and unrestricted Australian working
rights
What we offer
In return,
not only will you be rewarded with a competitive salary, you will also
be rewarded with a range of benefits that supports you throughout your IHG
career journey.
Please note: For your application to
be considered please include the following
Applications without the
above will not be considered.
