| As Front Office
Receptionist (Mandarin Speaking), I will fully comprehend the vision of Six
Senses to help people reconnect with themselves, others, and the world around
them and our values of local sensitivity and global sensibility, crafted
experiences, emotional hospitality, responsible and caring, fun and quirky
and pioneering wellness. Sustainability, Wellness, and Out of
the Ordinary experiences are at the core of everything we do at Six Senses.
I will safeguard these pillars and ensure full knowledge and active
participation of all our brand initiatives. Duties
and Responsibilities As Front Office Receptionist
(Mandarin Speaking), I will assume full responsibility
for the efficient operation in the following: - Greet
guests on arrival and conduct check-in and registration procedures in
an efficient and friendly manner, using guest names whenever
possible. - Knowledge of room rates and suggesting upselling when
necessary. - Ascertain guest satisfaction, collect keys, ensure
that all guest billing procedures are handled correctly, minimize rebates during
check out, and bid guest farewell. - Maintain a balanced bank
assigned by the hotel. Make changes, cash checks, and exchange foreign currency.
Reconcile all transactions at the close of each shift. - Maintain
efficient administration within the department preparing and submitting
operational reports on time. - Conduct procedures involved in
the provision of guest in-room amenities. - Ensure all equipment
in the department is kept clean and in good working condition.
- Upkeep Six Senses guidelines and standards of service and operation. My
performance benchmarks are maintained and exceeded. - Strictly
adhere to LQA standards and guest comments.
style="margin-left:0cm"> |
|
style="margin-left:0cm">Qualifications To execute
the position of Front Office Receptionist (Mandarin Speaking), I must have
the required qualifications, technical skills, and experience in a similar role
in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 1-year experience in
a similar hotel operational setting.
A hospitality diploma/degree from a recognized hospitality school
is preferred. - Technical skills include MS Office – Word, Excel,
PowerPoint, and Outlook. I am also familiar with various hotel systems including
POS, PMS, and CRM platforms. - Fluent in English; Active Mandarin
speaker - Has basic knowledge of the Mandarin language or a degree
in a related field.
The above is intended to provide an overview
of the role and responsibilities of a Front Office Receptionist (Mandarin
Speaking) at Six Senses Uluwatu Bali It is not and does not infer that
the above is an inclusive and/or exhaustive list of the duties
and responsibilities inherent to the position. Six Senses Six Senses
Uluwatu Bali is an equal opportunity employer. This policy applies to all
terms and conditions of employment. |
