Sales Executive 销售主任

FINANCIAL RETURNS

Validate of the potential of assigned accounts
and create account plans as per the IHG hotels Business Development standard
operating procedures

Develop the assigned portfolio to meet set goals
and maximise profitability

Gather information on current and prospective
clients / contacts to generate incremental business

Maintain effective
control of sales expenses

PEOPLE

Use both account interaction
and publicly available tools to monitor competitors' activities as it relates
to both the hotel and the portfolio of accounts and share relevant information
with key stakeholders in line with hotel procedures

Provide feedback
to management on changing market conditions, including competition and market
trends

Involve Director of Sales where appropriate on sales calls
and sales meetings

Communicate to his/her superior any issues encountered
and other relevant information

Attend and participate in and where
appropriate, organise training sessions, daily briefings and other meetings
as required

Where applicable, supervise, manage and train Business
Development Executives and Business Development Coordinators in carrying out
their responsibilities

Where applicable, act as escalation point
for clients and members of the Business Development Team when issues
are not solved at a proper level

GUEST EXPERIENCE

Network within
one’s portfolio of accounts to build relationships with key decision makers
and other relevant staff

Conduct client meetings as well as planning
and coordinating site introduction tours and inspections

Handle
and manage clients’ queries or issues 

Be proactive and responsible
for the follow up of new sales leads to enhance guest experience

Develop
and maintain contact with business generators (MICE Planner; travel agents;
etc.)

RESPONSIBLE BUSINESS

Ensure accurate and timely updating
of an accurate record of all relevant activities in the provided Sales System
(i.e. Delphi; Opera; etc.) for future reference and control purposes

Update Account and Contact profiles, attach Account plans, ensure ‘live’
information for action

Develop awareness and reputation of the hotel
and the brand in the local community.

Perform other duties
as assigned.