About Us
A little curiosity fuels our soul
for adventure and experiences. So, at Hotel Indigo ®, we do more than satisfy
our guest’s curiosity, we inspire them. Our passionate colleagues help create
memorable and unique experiences for our guests; in a place truly connected
to the local neighbourhood, infused with intriguing design and local flavours.
Every day brings new discoveries, fresh ideas, and unexpected
journeys.
So, just like our hotels, no two colleagues are the same. So,
we’re curious about you.
How will you inspire the eclectic rhythm in our hotels? How will you bring
the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited
to meet spirited characters who can delight the most curious
guests.
Situated at 2,000m above sea level on the edge of the canyon
in Jabal Akhdar, you will find a lifestyle property with 172 keys including
penthouse suites and cliff side pool villas, the best spa in Oman spread over
2,200sq, plus great food and beverage concepts. We are a destination.
Are
you ready to join team to lay the foundations for us to disrupt and build
a culture that changes the stay experience complimented by views that will leave
everyone in awe!
Your day
to day:
People
- Plan, organize,
and execute engaging and age-appropriate recreational activities for guests,
including children and families. - Create a welcoming and inclusive
atmosphere in the recreation area, encouraging guests to participate in various
activities. - Interact with guests in a friendly and professional manner,
providing exceptional customer service and building strong
relationships.
Financial
- Manage
inventory and equipment to ensure that all necessary resources are available
for activities. - Determine and allocate budgets effectively, ensuring
that activities are cost-effective and compliant with financial
targets. - Promote revenue-generating activities by marketing recreational
programs and special events.
Guest
Experience
- Continuously assess guest satisfaction, seeking
feedback, and making improvements to enhance their experience. - Ensure
that the recreation area is clean, safe, and well-maintained, adhering to safety
protocols. - Work closely with other departments to ensure that all guest
needs are met efficiently.
Responsible
Business
- Adhere to the company's ethical, social,
and environmental responsibility standards, promoting sustainability
and responsible operations. - Follow established policies and procedures
related to recreation activities and maintain appropriate
records. - Continuously improve knowledge of industry trends and best
practices, integrating new ideas and techniques into recreation program
offerings. - Ensure all security incidents, accidents, and near misses
are always reported and brought to the attention of
the Manager.
What do we need
from you?
- Degree in Recreation Management, Education, or
a related field preferred. - 3+ years total experience in a related field
in a luxury hotel or a well-established hotel brand. - Experience
in planning and conducting recreational activities for diverse groups, including
children. - Excellent interpersonal and communication skills, with a focus
on empathy, patience, and active listening. - Strong organizational
skills, attention to detail, and the ability to manage budgets and resources
effectively.
How do I deliver
this?
We genuinely care about people, and we show
this through living out our promise of True Hospitality each and every day. It’s
what connects every colleague in all IHG® hotels.
Each
IHG® hotel brand delivers True Hospitality in its way, and at the heart of
it all are specific, core service skills.
- True
Attitude: being caring, wanting to make a positive difference,
and building genuine connections with guests. - True
Confidence: having the knowledge and skills to perform your role,
and giving guests the confidence that they can trust you, to help and support
them during their stay. - True Listening: focusing
on what your guest is saying, picking up on body language that is often
overlooked, and understanding what the guest wants
and needs. - True Responsiveness: is about providing
guests with what they need and doing so in a timely and caring
manner.
There’s so much more to the job than we can capture here.
It’s simply about creating great experiences, doing the right thing,
and understanding people.
