Housekeeping Attendant (Floor) 客房部服务员（楼层）

Negotiable

InterContinental Hotels Group PLC

Experience

Unlimited

Job Type

Full Time

Location

China, ShangHai

Apply

Job Description

Clean and maintain guest rooms, guest corridors, linen rooms
and cupboards according to set standards and procedures

按照既定标准和工作程序，对客房、走廊、布草房和餐具柜进行清洁

Replenish guest supplies
补充客用品

Ensure guest services specified by superiors and guests’ requests
are promptly and courteously met

及时、礼貌的完成上级指定的对客服务并满足客人的要求

Report damage or malfunction in hotel rooms to superior

向上级汇报酒店客房内的损坏或故障情况
Maintain
equipment in proper state of cleanliness and repair

保证设备的清洁和修缮
Maintain a section room
report
完成区域客房报告
Maintain
a daily room checklist
完成每日客房检查工作单

Meet with superior and takes on daily assigned tasks

与上级会面并承担每日分配的任务
Report
and submits lost and found articles to superior immediately

及时向上级汇报和上交与客人遗失物品
Report guest
complaints to superior immediately

及时向上级汇报客人的投诉
Report unusual
behaviour/activities on floors to supervisor

向上级汇报楼层里的反常行为和活动
Record room
status in allocated section accurately

准确记录在划定的区域内的房间情况
Comply
with hotel’s health, safety and hygiene policy

遵守酒店的健康、安全和卫生政策
Adheres
to personal grooming and hygiene standards

保持个人仪容和卫生标准
Attend meetings
and training sessions as required

按要求参加会议和培训活动
Create and maintain
floral arrangements
制作并保持插花

Carry out valet services when required including delivery of linen
or processing laundry orders

如有需求则完成贴身管家服务，包括派送布草或处理洗衣预订等

InterContinental Hotels Group PLC

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