Bell Attendant (Full Time or Part Time) - InterContinental Perth

ABOUT US

InterContinental Hotel Group is one
of the world's leading hotel companies. Present in around 100 countries,
with more than 7,000 globally.

You'll know some or all of our 20hotel
brands. They are some of the best known and most popular in the world, including
InterContinental Hotels & Resorts, Holiday Inn, Crowne Plaza Hotels &
Resorts, Regent, Six Senses, Hotel Indigo, and Voco.

All of these brands
work together towards our purpose of providing True Hospitality for Good, every
day. This is a mission that's seen us go from strength to strength — with more
rooms in an ever-growing portfolio of hotels across more and more locations.
Which makes this an incredibly exciting time to become part of
the team.

The InterContinental Perth City Centre
has an exciting opportunity as a Bell Attendant for
a service focused individual who is passionate about creating a memorable guest
experience as soon as they walk through our doors.

YOUR DAY
TO DAY

As a Bell Attendant reporting to
the Chief Concierge, you will be someone who welcomes guests with a personalised
service, and seamlessly assists their journey either arriving or leaving
the hotel. You will help our guests feel welcome every time they visit
InterContinental Perth City Centre.

You will be the first point of contact
when a guest arrives and the last point before they leave.

A Bell Attendant ensures that every guest has a memorable experience
by…

• Welcoming the guest or visitor at their
  vehicle,
• Providing a personal greeting upon their first interaction
  with our Hotel,
• Assisting with handling their luggage with care
  and respect,
• Connecting them to the Front Desk team while maintaining
  a seamless service throughout the guest experience,
• After the guest
  has checked-in with the Front Desk team, you will guide them to their room
  and provide a brief overview of hotel facilities and room
  features,
• Throughout the guests stay, you may also be asked to provide
  basic knowledge on Perth’s offerings.
• You may also be required
  to provide guest with our valet parking service.

WHAT
WE NEED FROM YOU

The ideal candidate will have:

• Previous
  experience working in a Hotel or customer service role, with a proven ability
  to provide an exceptional guest/customer experience.
• Strong verbal
  conversation skills. Can you start a conversation
  with anyone?
• Flexibility to work a range of hours between 7am
  and 11pm - Our guests are with us 24/7 so evening, weekend and public
  holiday shifts are all part of this full time job.

All
candidates must also.....

• Have WA drivers
  license.
• Unlimited and unrestricted working rights
  for Australia is required for all applicants. For
  this role, we are not taking any student visa applicants - due to the ongoing
  inherent requirement of the role to be available for more full time
  hours.

WHAT WE OFFER

You’ll be rewarded
for your hard work with a range of benefits that supports you throughout your
IHG career journey

• Free meals on shift
• Laundered uniform
  supplied
• Paid birthday leave - hip hip hooray!
• Paid parental
  leave
• Proactive paid wellness and mental health days
• Some of
  the best colleague discounts across our IHG Hotels for accommodation, food
  and beverage
• A massive colleague discounts platform for all your
  favorite brands and retailers - to help your salary/wage go further
• Most
  importantly, your career journey will be supported through our lifelong
  development programs, IHG career milestone celebrations, and transfer of leave
  entitlements as you move and grow with IHG.