Restaurant Manager

At InterContinental Hotels & Resorts®we want our guests to feel
special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence
  and showing respect.
• Stay in the moment
  by understanding and anticipating guests’ needs, being attentive and taking
  ownership of getting things done.
• Make it memorable
  by being knowledgeable, sharing stories and showing your style to create moments
  that make people feel special.

1. Financial return

• Manages daily operation of restaurant.
• Conducts market
  and competitor analysis.
• P&L analysis including productivity
  and cost management.

1. PEOPLE

• Conducts
  on-the-job training sessions for restaurant employees.
• Conducts
  pre-meal briefing and maintains liaison with kitchen.
• Ensures
  that grooming of restaurant employees is up to required standard. 


• Role modelling the IHG Company Values and Core Purpose.
• Leading
  employee engagement activities. 
• Conducting Annual and Mid Year
  Performance Reviews. 
• Coaching and regular feedback sessions
  of employees. 
• Holds self and others accountable for achieving
  results.

1. GUEST EXPERIENCE

• Supervising
  & directing courteous serving of food & beverage
  in restaurant. 
• Implementation and maintenance of brand
  standards. 
• Driving the guest experience through service
  quality. 
• Knowledgeable of menu, recipe and production
  procedure. 

1.  
2.  
3. RESPONSIBLE
   BUSINESS

• Manages daily operation of restaurants.


• Implementation of quality assurance programs - I Toolkits. 


• Implementation and compliance of the Company’s Fire, Life and Safety
  requirements.
• Reviews checklists to maintain high standard
  of cleanliness. 
• Maintains database of restaurant
  clients. 
• Identifies opportunities to increase revenue. 


• Challenges the way things are done; identifies areas requiring change
  and suggests ideas to support. the change.
• Implementation
  and maintenance of standard operating procedures.