礼宾员

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
China, BeijingShi
Job Description
Guest experience 
style="box-sizing:border-box; font-style:normal; font-weight:normal; margin:0px;
padding:0px"> Make sure our guests always get a warm welcome and a sincere
farewell from you and your team   
style="box-sizing:border-box; font-style:normal; font-weight:normal; margin:0px;
padding:0px"> Support any needs at the bell stand or the door while ensuring
the lobby and Concierge areas look great
style="box-sizing:border-box; font-style:normal; font-weight:normal; margin:0px;
padding:0px"> Deliver a memorable experience to guests with a swift and personal
service – not forgetting to recognise and record guest preferences
style="box-sizing:border-box; font-style:normal; font-weight:normal; margin:0px;
padding:0px"> Resolve guest issues and use their feedback to improve guest
satisfaction
Collate and share local insights
to meet guest requests i.e. sporting events, places of interest and local
restaurants 
Make great guest relationships
in a very short space of time
Effortlessly
meet the diverse cultural needs of guests from around the world 

 
Responsible
business 
Make sure you and your team
are aware of credit policies and accounting practices
style="box-sizing:border-box; font-style:normal; font-weight:normal; margin:0px;
padding:0px"> Be fully aware of the ethical behaviour of the vendors and service
providers you recommend to guests
Demonstrate
daily guest discretion, ethical behaviour, privacy and confidentiality 
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