Manage daily sales activities, plan and assign work ensuring you always
have the right staffing numbers
Develop your team and improve
their performance through coaching and feedback, and create performance
and development goals for colleagues - recognise good performance
Train colleagues to make sure they hit hotel revenue goals to the standards
we expect and have the tools they need to work effectively
Recommend or initiate any HR elated actions where needed
Drive
a great working environment for teams to thrive – connect departments to create
sense of one team
Interact with outside contacts: guests,
vendors, and other contacts as needed
Develop and maintain great
working relationships with key clients and outside contacts to increase revenue
Hit all personal/team sales goals and maximise profitability
Help prepare the departmental budget and financial plans
including the hotel marketing plan
Create and implement sales
plans that drive measurable incremental occupancy, increase average rates,
increase volume, food and beverage and banquet sales
Produce
monthly reports and sales forecasts to analyse current/potential market
and sales trends, coordinate activities to increase revenue and market share
and monitor performance to ensure actual sales meet or exceed established
revenue plan
Review monthly reports and sales forecasts
to analyse current/potential market and sales trends, coordinate activities
to increase revenue and market share and monitor performance to ensure actual
sales meet or exceed established revenue plan
Create and develop
special events and sales blitzes to showcase the hotel to potential clients.
Attend trade shows and major market events locally and nationally to promote new
business and increase sales and marketing opportunities for the hotel