Meetings
& Events Management
Plan, organize,
and coordinate meetings, conferences,
and events from initial inquiry to post-event follow-up.
data-section-id="19xcg1d" data-start="1110" data-end="1195">
data-end="1195">Serve as the primary
contact for clients throughout the event planning process.
data-section-id="mzxv0q" data-start="1196" data-end="1289">
data-end="1289">Conduct site
inspections and client meetings to promote the hotel’s meeting
facilities.
data-end="1396">Prepare proposals,
contracts, and banquet event orders (BEOs) in coordination with relevant
departments.
data-end="1475">Ensure all event
requirements are properly communicated to operations teams.
-
data-section-id="18ll6z" data-start="1477" data-end="1510">Client Relationship
Management
data-end="1614">Build and maintain strong
relationships with corporate clients,
event planners, and key accounts.
data-start="1615" data-end="1690">Ensure
prompt and professional response to client inquiries and requests.
data-section-id="nbnsvp" data-start="1691" data-end="1769">
data-end="1769">Address client concerns and provide timely solutions to ensure
satisfaction.-
data-end="1792">Revenue Generation
data-start="1793" data-end="1872">Assist
in achieving departmental revenue targets for
data-end="1871">meetings and events.
data-section-id="n7s616" data-start="1873" data-end="1966">
data-end="1966">Identify opportunities to
data-end="1965">upsell meeting packages, banquet services, and event
add-ons.
data-end="2054">Monitor booking pace
and contribute to the growth of the meetings and events segment.
-
data-section-id="we20hk" data-start="2056" data-end="2097">Coordination
with Internal Departments
data-start="2098" data-end="2218">Work
closely with Banquets, Kitchen, Front
Office, Housekeeping, and Engineering to ensure smooth event
execution.
data-end="2316">Attend
data-start="2228" data-end="2271">pre-convention and operational
meetings to align all departments involved in events.
-
data-section-id="1bdnrvn" data-start="2318" data-end="2347">Reporting &
Administration
data-end="2431">Maintain accurate records
of event details, contracts, and client communications.
data-section-id="pccg1r" data-start="2432" data-end="2499">
data-end="2499">Prepare reports on bookings, event revenues, and client
feedback.
data-end="2575">Ensure compliance
with IHG policies, procedures,
and brand standards.
-
data-section-id="13jsrdw" data-start="2582"
data-end="2598">QUALIFICATIONS
data-start="2600" data-end="2693">
data-end="2693">Bachelor’s degree in
data-end="2692">Hospitality Management, Business Administration, or related
field.
data-end="2778">Minimum
data-start="2704" data-end="2777">3–5 years experience in meetings, events,
or hotel sales coordination.
data-start="2779" data-end="2833">Strong
organizational and project management skills.
data-section-id="1toa307" data-start="2834" data-end="2885">
data-end="2885">Excellent communication and interpersonal skills.
data-section-id="wp13tc" data-start="2886" data-end="2965">
data-end="2965">Ability to manage multiple events simultaneously in a fast-paced
environment.
data-end="3049">Knowledge of
data-start="2981" data-end="3032">IHG systems and Crowne Plaza Meetings
standards is an advantage.
-
data-section-id="1ym7dtd" data-start="3056"
data-end="3070">COMPETENCIES
data-start="3072" data-end="3106">Client
Relationship Management
data-end="3140">Event Planning &
Coordination
data-end="3165">Communication
Skills
-
data-start="3168" data-end="3189">Attention to Detail
data-section-id="4bnhfp" data-start="3190" data-end="3209">
data-end="3209">Problem Solving
data-start="3210" data-end="3230">Team
Collaboration
