1.Ensure smooth operation on a daily basis. 确保日常工作顺利进行; 2.Enhance
overall guest experience during their stay. 提高客人入住期间的整体体验;
3.Supervise and direct the front desk team. 管理和指导前台团队; 4.Ensure all
colleagues are kept up-to-date with hotel products and services.
确保所有的同事都能及时了解酒店的产品和服务。
1.Takes pride in being
a hotelier. 热爱酒店行业;
2.Fully understands room operations and front desk operations.
熟练掌握客房和前台相关操作;
3.Communicates and writes with fluency in English to host global guests.
良好的英文沟通能力,为全球客人提供良好的服务;
4.Has experience in the same capacity in a luxury hotel.
有豪华酒店同等职位的工作经验;
5.Has strong interpersonal skills 较强人际沟通能力。
class="beisen-job-desc-spacing">Join Crowne Plaza one of the largest and best
loved premium hotel brands in the world. With more than 420 hotels in diverse
locations globally Crowne Plaza is the perfect base to connect on business,
pleasure or a blend of both. We've thoughtfully designed our spaces
to encourage, support and celebrate great connections. We're also big
on meetings and events, a trusted and valued partner for connecting both
domestic and global groups alike.
Our branded
service style 'Dare to Connect' is crafted for connection. Designed for humans
not nameless guests or colleagues. Still professional but touches guests on
an emotional level. Where colleagues take their initiative and use their
personality because they make a crucial difference in the guest's experience.
The role of every colleague at Crowne Plaza is to create memorable emotional
connections and the job of every leader is to create an environment where
that can happen.