助理餐厅经理

招一名中餐厅/特色餐厅副经理

Job Description工作职责 • Effectively manage the restaurant by ensuring
the following: 有效管理餐厅的日常工作，确保日下工作正常进行： • Oversee
the Implementation of standards as detailed in the departmental standards
and procedures manual 监督部门工作标准和程序手册中列出的各项规范的贯彻执行。 •
Adhere to opening and closing procedures 遵守开始营业和结束营业的程序。 • Adhere
to bill paying procedures 遵守规定的结账程序。 • Conduct effective shift
briefings ensuring all staff are aware of VIPs, special occasions, daily
specials; emphasis on upselling certain products; etc
有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。
• Personally meet and farewell a minimum of 80% of your customers
亲自迎送80%以上的客人。 • Encourage and motivate staff to provide optimum service
during all shifts 激励在岗员工为客人提供卓越的服务。 • Share recommendations
and guest comments to Chef and Food and Beverage Manager to reflect current
customer profile 与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。 •
Develop and implement Promotions Calendar for F&B products in restaurant
在餐厅制定和执行餐饮产品促销活动日历。 • Manage special event concepts
特别活动的概念管理工作。 • Anticipate market changes and review operations when
necessary 善于预测市场的变化情况，并在必要时审评运营工作。 • Conduct competitor
analysis 对竞争对手进行分析。 • Create positive publicity opportunities
创造良好的公众宣传机会。 • Manage customer database and utilize effectively
管理顾客数据库并有效的加以使用。 • Up-sell property facilities 推销酒店的设施。 •
Actively pursue cost saving measures 积极的实行节约成本的方法。 • Recycle
wherever possible 尽可能再利用能源。 • Liaise with Sales Manager during tender
process to obtain new accounts; Food and Beverage specific
在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。 • Manage wage
and beverage cost 管理工资和饮料成本。 • Forecasting 进行预测工作。 • Stock
control 有效的控制存货。 • Analyze food and beverage statistics through point
of sale system 通过销售点销售系统分析餐饮统计数据。 • Works with Superior
on manpower planning and management needs 和上级领导一起进行人力规划和管理需求。
• Works with Superior in the preparation and management of the Department’s
budget

和上级领导一起编制和管理部门预算

QUALIFICATIONS AND REQUIREMENTS
任职要求

• Complete Tertiary education. 1 to 2 years working experience in a similar
capacity with international chain hotel. Must speak fluent English. Excellent
Customer relation, problems solving and time management skills •
高等教育学历，一到两年在国际连锁酒店同等职位的工作经验。可熟练地运用英语对话。优秀的客户关系,
拥有处理问题和时间管理经验。 • This job requires ability to perform the following
• 此职务要求有能力完成下列活动: • Fair and firm management abilities with high
influencing skills • 扎实牢固的管理能力及较强的影响力。 • Strong Administration
skill • 很强的管理能力。 • Ideal Leadership skills • 理想的领导技能 • Strong
knowledge of Food and Beverage (Wine, Spirits) • 丰富的餐饮经验（葡萄酒，烈酒） •
Initiative • 积极主动 • Creative and innovative • 具有创造创新能力 • Hands-on
approach to all operational aspects • 能处理所有的营运问题。 • Posses a high
personal and work standard • 具备很强的人格魅力以及工作风格。 • Excellent Verbal
& Written Communication Skills • 很好的口头与书面表达能力 • Self-motivated •
有理想有目标 • Coaching Skills • 具备训练的技巧 • Advanced computer skills •
高级的电脑技能 • Ability to devise and conduct staff training sessions •
能够独立制定并指导员工的培训 • Excellent Interpersonal Skills • 优质人际关系 •
Strong Marketing Knowledge • 对市场知识非常了解 • Ideal trainer and popular
figure among colleagues, superiors and guests. Advanced financial skills
and knowledge •
受同事，主管以及客人的欢迎并且也是个理想的培训者，有着超强的财务知识和技巧。

Other其他: • Communication skills are utilized a significant amount of time when
interacting with others; demonstrated ability to interact with guests, employees
and third parties that reflects highly on the hotel, the brand and the Company.
•
与他人交互时需要具备良好的沟通技能，具备与宾客、员工和第三方高水平地交互，及展现酒店、品牌和公司良好精神面貌的能力。
• Reading and writing abilities are utilized often when completing paperwork
and management reports, interpreting results, giving and receiving instructions,
and training. •
在完成书面工作和管理报告、解释结果、提供和接受指导、培训时需要频繁使用阅读和书写能力。
• May be required to work nights, weekends, and/or holidays. •
可能需要在夜间、周末和假日期间上班。