代替经理参加例会，传达酒店的各种活动，并确保正常运作 Endeavor to resolve all
complaints during shift and logs all complaints in log book for further follow
up 在当班记录和日志上记下所有投诉，并试图解决 Supervise cash handling and banking
procedures 管理现金支付的各项程序 Prepare daily banking and cash flow reports
准备每日收入报告 Establish and instruct staff in cash security procedures
建立并指导员工收取现金的安全操作程序 Deal with irregular payments
处理各项付账争端 Supervise the maintenance of service equipment
监督对餐厅设备的保养 Monitor standards of guest facilities and services
监督对客服务的各项标准 Control stock and monitor security procedures
控制库存量，执行安全操作程序 Assist with menu and wine list creation
协助菜单和酒水单的制定 Supervise functions 管理功效 Supervise outlet service
监督部门的服务质量 Obeytemporary arrangement or transfer by superior
and department head 服从部门领导工作上的临时安排及调动
/>大专及以上学历，餐饮管理、酒店管理或相关专业优先；
具备3年及以上中高端中餐厅一线服务及管理经验，有连锁餐饮或星级酒店背景者优先；
熟悉中餐服务标准与运营流程，具备较强的现场管理能力、沟通协调能力及应急处置能力；
具备基础财务意识与数据分析能力，能配合完成营收、成本及人力效能相关管理工作；
遵守国家劳动法律法规，无违法违纪记录，认同企业价值观，具备良好的职业道德与服务意识。
class="beisen-job-desc-spacing">Join Crowne Plaza one of the largest and best
loved premium hotel brands in the world. With more than 420 hotels in diverse
locations globally Crowne Plaza is the perfect base to connect on business,
pleasure or a blend of both. We've thoughtfully designed our spaces
to encourage, support and celebrate great connections. We're also big
on meetings and events, a trusted and valued partner for connecting both
domestic and global groups alike.
Our branded
service style 'Dare to Connect' is crafted for connection. Designed for humans
not nameless guests or colleagues.
Still professional but touches guests on an emotional level. Where colleagues
take their initiative and use their personality because they make a crucial
difference in the guest's experience. The role of every colleague at Crowne
Plaza is to create memorable emotional connections and the job of every leader
is to create an environment where that can happen.
