Job Description
Deliver Food and Beverage service of high standard and in accordance
with departmental standards and procedures
根据部门的标准和程序，提供高品质的餐饮服务
Establishes and maintains effective employee working relationships
建立和维持有效的工作关系
Attends and participates in daily briefings and other meetings as scheduled
根据日程安排参加每日例会和其他会议
Attends and participates in training sessions as scheduled 根据安排参加培训
Prepares for service by ensuring 作好服务准备工作确保作到以下几方面： 1.Grooming
is impeccable and in accordance with IHG personal presentation standards
根据洲际酒店集团的个人仪表标准保持完好的个人仪容仪表 2.Equipment is clean
干净的设备 3.Equipment is sorted and stored 设备的分类和储存 4.Glassware
is polished 光亮的玻璃器具 5.Requirements for special occasions are ready
准备特别场合的必要用具 6.Music is on 合适音量的背景音乐 7.Lighting is
on 合适的照明灯光 8.Outlet is ready for service and guest comfort
做好餐厅的准备工作以便提供服务和款待客人
Carries out effective service by ensuring: 提供高效的服务，确保做到： 1.Guests
are greeted and seated 问候和带领客人入座 2.Explaining and up-selling daily
beverage specials 解释和出售每日的特色酒水 3.Processing food orders accurately
准确处理食物点菜单 4.Using trays and tray jacks effectively 有效运用托盘和托盘架
5.Quickly taking food and beverage orders 迅速的为客人点食物 和酒水 6.Ensuring
payment methods are handled accurately 准确的处理付款 7.Ensuring working areas
are cleaned and re-set quickly 快速的清洁和重新布置工作区域 8.Ensuring the bar
is clean 确保酒吧的清洁 9.Conversing with Guests in relation to the food
and beverage products 与客人交流食物和酒水的问题
Carries out effective beverage service by ensuring:
提供高效的酒水服务应确保做到： 1.Beverages are up-sold and regularly replenished,
abiding by responsible alcohol service regulations
推销酒水并随时为客人添加酒水，遵守酒水服务制度。 2.Coffee and tea is served hot
and in accordance with standard 根据标准供应热的咖啡和茶
To abide the hotel regulation. 遵守酒店各项规章制度。
Any other duties may be assigned by supervisor. 完成上级布置的其它工作。
/>Complete Tertiaryeducation. Experience in the hospitality industry, similar
position experiencein an international chained hotel is preferred. Knowledge
of food and beverageproduct and service.
高等教育学历，具备酒店行业工作经验，在国际连锁酒店工作经验者优先。具有一定餐饮产品知识及服务技能。
