Guest Relations Officer 宾客关系主任-厦门海景洲际酒店

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
China, XiamenShi
Job Description
We are looking for Guest Relations Officer 我们正在寻找一位宾客关系主任 As
an Guest Relations Officer, we rely on you
to 作为一位宾客关系主任,你的主要工作职责为:

1. Co-ordinate and supervise all activities for guests 2. Greet Guests upon
arrival 3. Assist with translations (information; guest directory; menus etc)
as required 4. Plan and co-ordinate the provision of friendly, efficient
services to guests 5. Actively engage in a wide range of professional
activities, including fully participating in and performing job functions,
understanding expected service behaviors and interdepartmental linkages, using
reports to analyze data, identifying trends and recommending forward-looking
solutions, and attending assigned online and/or other training courses related
to the job. 1、协调和监督对客人开展的所有活动 2、在客人抵店时进行迎接
3、按要求协助翻译(信息、客户名单、菜单等)
4、进行相关计划和协调工作,以确保向客人提供友好和高效的服务
5、积极广泛地涉猎专业领域事务,包括全面参与及履行工作职能,了解期望的服务行为及部门间的联系,利用报告对数据进行分析,把握趋势并推荐具有前瞻性的解决方案,以及参加分配的与该工作相关的在线和/或其他培训课程。 />
We are looking for someone who: 我们正在寻找一位具备以下条件的候选人:

1. Passionate about the hotel industry, interested in the hotel management
career, with a clear career development goal. 2. Fresh college graduates
and above, major in hotel management and tourism management is preferred. More
than half a year of hotel working experience 3.Good command of English (both
spoken and written)
1.热爱酒店行业,有志于从事酒店管理事业,具有明确的职业发展目标。
2.应届本科及以上毕业生,酒店管理和旅游管理专业优先;有半年以上的酒店工作经验。
3.具备一定的英语表达能力(包括口语和书面语)

As the world’s first and most global luxury hotel brand, InterContinental Hotels
& Resorts has pioneered international travel since the 1940s, we are passionate
about sharing our renowned international know-how and cultural wisdom in truly
impressive surroundings. We all take great pride in being genuine ambassadors
of the InterContinental®️ brand and to be part of the brand you will have
a thirst for travel, passion for culture and appreciation for diversity.
We create inspiring experiences for those seeking a richer perspective on
the world. If you’d like to embrace a world of opportunities, we’d like
to welcome you to the world’s most international luxury hotel brand.