1、负责当班期间前台所有工作安排，检查每日的报表是否有误，并及时纠正。
2、建立体质良好的宾客关系，努力增加客房销售，维护宾客好评。
3、处理前台工作中的差错，处理宾客有关投诉。
4、辅导和培训前台接待员及实习生岗位知识及标准操作流程。
/>1、拥有在与他人交往时大多数时间所使用的沟通技能；具备完全代表酒店、品牌、公司、顾客、员工和第三方交往的能力。
2、熟练使用微软办公软件和前台OPERA操作系统。 3、具有组织和解决问题的能力。
class="beisen-job-desc-spacing"> As the world’s first and most global luxury
hotel brand, InterContinental Hotels & Resorts has pioneered international
travel since the 1940s, we are passionate about sharing our renowned
international know-how and cultural wisdom in truly impressive surroundings.
We all take great pride in being genuine ambassadors of the InterContinental®️
brand and to be part of the brand you will have a thirst for travel, passion
for culture and appreciation for diversity. We create inspiring experiences
for those seeking a richer perspective on the world. If you’d like to embrace
a world of opportunities, we’d like to welcome you to the world’s most
international luxury hotel brand.
