In the absence of a Manager, conducts shift briefings to ensure hotel activities
and operational requirements are known.
在经理缺席时主持交接班例会，确保员工了解酒店的活动和运营的要求。 Supervise outlet
service，Continuously maintain service standards and procedures.
监督餐厅的服务接待工作，不断维护服务标准和流程。 inventory and special material
management. 盘点及专项物资管理。 Endeavour to resolve all complaints during shift
and logs all complaints in log book for further follow up.
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
Supervise cash handling and banking procedures. 监督现金的处理和存放程序。
Prepare daily banking and cash flow reports. 编制每日存款和流动资金报告。
Establish and instruct staff in cash security procedures.
制定并指导员工执行现金安全制度。 Deal with irregular payments.
处理异常的付款情况。 Supervise the maintenance of service equipment.
监督服务设备的维护保养。 Monitor standards of guest facilities and services.
监督客用设施和服务的标准。 Control stock and monitor security procedures.
控制库存和监督安全程序。 Assist with menu and wine list creation.
协助菜单和酒水单的设计工作。
Demonstrated ability to interact
with customers, employees and third parties that reflects highly on the hotel,
the brand and the Company. 完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
Alcohol awareness certification and/or food service permit or valid health/food
handler card as required by local government agency.
持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
Problem solving and training abilities. 具有解决问题和培训的能力。 Diploma
in Hotel Management, Food & Beverage, or related field.
酒店管理，餐饮或相关专业的大专学历。 2 years related experience or an equivalent
combination of education and experience.
2年相关工作经历，或与此同等的教育和相关工作经验结合的背景。
class="beisen-job-desc-spacing">Join Crowne Plaza one of the largest and best
loved premium hotel brands in the world. With more than 420 hotels in diverse
locations globally Crowne Plaza is the perfect base to connect on business,
pleasure or a blend of both. We've thoughtfully designed our spaces
to encourage, support and celebrate great connections. We're also big
on meetings and events, a trusted and valued partner for connecting both
domestic and global groups alike.
Our branded
service style 'Dare to Connect' is crafted for connection. Designed for humans
not nameless guests or colleagues.
Still professional but touches guests on an emotional level. Where colleagues
take their initiative and use their personality because they make a crucial
difference in the guest's experience. The role of every colleague at Crowne
Plaza is to create memorable emotional connections and the job of every leader
is to create an environment where that can happen.
