Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards
according to set standards and procedures
按照既定标准和工作程序，对客房、走廊、布草房和餐具柜进行清洁。 Replenishes guest
supplies 补充客用品。 Ensures guest services specified by superiors and guests
requests are promptly and courteously met
及时、礼貌的完成上级指定的对客服务并满足客人的要求。 Reports damage or malfunction
in hotel rooms to superior 向上级汇报酒店客房内的损坏或故障情况。 Maintains
equipment in proper state of cleanliness and repair 保证设备的清洁和修缮。
Maintains a section room report 完成区域客房报告。 Maintains a daily room
checklist 完成每日客房检查工作单。 Meets with superior and takes on daily
assigned tasks 与上级会面并承担每日分配的任务。 Reports and submits lost
and found articles to superior immediately 及时向上级汇报和上交与客人遗失物品。
Report guest complaints to superior immediately 及时向上级汇报客人的投诉。
Reports unusual behavior/activities on floors to supervisor
向上级汇报楼层里的反常行为和活动。 Records room status in allocated section
accurately 准确记录在划定的区域内的房间情况。 Complies with hotel’s health,
safety and hygiene policy 遵守酒店的健康、安全和卫生政策。 Adheres to personal
grooming and hygiene standards 保持个人仪容和卫生标准。 Attends meetings
and training sessions as required 按要求参加会议和培训活动。 Creates
and maintains floral arrangements 制作并保持插花。 Carry out valet services when
required including delivery of linen or processing laundry orders
如有需求则完成贴身管家服务，包括派送布草或处理洗衣预订等。
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Travel is a journey. We help make it
a joy. Starting with a warm, inviting welcome for all guests, whether travelling
on business or for fun, enjoying a one night stay, or relaxing for a week.
At Holiday Inn®️ we thrive on making our guests stays brighter, helping
them create memories that will last a lifetime. Irresistible smiles are our
specialty.
We should know, we’ve been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we’d love
to give you a warm welcome to the Holiday Inn®️ family.
