1. 熟知当天订餐情况,注意记录宾客的特别活动,应及时向主管汇报。 2.
替宾客存取保管衣物,并询问有无贵重物品,贵重物品提醒宾客自行保管。 3.
迎接宾客,引导宾客到预订台位或宾客满意的台位。 4.
客满时,负责安排好后到的宾客,使宾客乐于等位。 5.
随时注意听取宾客的意见,及时向上级反映。 6.
随时注意在接待工作中的各种问题,及时向上级反映和协助处理。 7.
掌握和运用礼貌语言,负责接听电话,宾客电话订餐应问清楚基本信息。 8.
向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐。
/>1.有熟练的服务技能技巧和一定的应变能力,能妥善处理服务中出现的一般性问题。
2.工作主动、热情、认真,责任心较强。 3.身体健康,形象良好。
class="beisen-job-desc-spacing"> As the world’s first and most global luxury
hotel brand, InterContinental Hotels & Resorts has pioneered international
travel since the 1940s, we are passionate about sharing our renowned
international know-how and cultural wisdom in truly impressive surroundings.
We all take great pride in being genuine ambassadors of the InterContinental®️
brand and to be part of the brand you will have a thirst for travel, passion
for culture and appreciation for diversity. We create inspiring experiences
for those seeking a richer perspective on the world. If you’d like to embrace
a world of opportunities, we’d like to welcome you to the world’s most
international luxury hotel brand.