Duty Manager 值班经理

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
China, ChangzhouShi
Job Description
1. Represent the general manager to host the management activities of the hotel
at night, be responsible to the general manager of the hotel, and report
on work. 1、代表总经理主持酒店夜间的经营管理活动,对酒店总经理负责,并报告工作。 2.
Responsible for coordinating and supervising all departments to do various night
work; Coordinate work relations among various departments at night, and handle
or solve all kinds of problems occurring as well as sudden events.
2、负责协调和督促各部门做好夜间的各种工作;协调夜间各部门的工作关系,处理和解决发生的各种问题和突发的各类事件。
3. Represent the general manager to receive and escort important guests arriving
and departing at night, and check the relevant departments to do a good job
of service work.
3、代表总经理接待和迎送夜间到离店的重要宾客,检查有关部门做好服务工作。 4.
Responsible for the quality management of the hotel at night.
4、负责酒店夜间的质量管理工作。 5.

Write a "night work diary" to record the important situation of the work,
the problems found and the opinions and results of the treatment, and submit
it to the general manager for review in a timely manner.
5、编写“夜间工作日记”,记录当天工作的重要情况,发现的问题及处理的意见和结果,及时递交总经理阅示。 />
1. College degree or above, more than 1 year working experience in
the same position. 1、大专以上学历,有同岗位工作经验1年以上。 2. Understand
the general theory knowledge of hotel management and hotel management system
and work norms. 2、懂得酒店管理一般理论知识和酒店管理制度和工作规范。 3. Familiar
with the contents and procedures of various emergency plans, and understand
reception etiquette and protocol.
3、熟悉各种应急预案的内容和程序,了解接待礼仪、礼节。 4. Familiar with the rate
of foreign affairs, understand the laws and regulations of tourism,
and understand the basic knowledge of laws and regulations such as public
security and fire regulations.
4、熟悉外事记率,了解旅游法规,懂得治安、消防条例等法律、法规等基本知识。 5.

Strong management ability in organization, command, coordination and control,
and the ability to handle guest complaints and emergencies.
5、具有较强的组织、指挥、协调和控制等方面的管理能力,能处理宾客投诉和突发事件。 6.
Able to write application documents within the scope of the job, with clear
language. 6、会撰写本职范围内的应用文,语言清晰。 7. Able to communicate fluently
with guests in foreign languages. 7、能用外语与宾客流利交流。 class="beisen-job-desc-spacing"> As the world’s first and most global luxury
hotel brand, InterContinental Hotels & Resorts has pioneered international
travel since the 1940s, we are passionate about sharing our renowned
international know-how and cultural wisdom in truly impressive surroundings.
We all take great pride in being genuine ambassadors of the InterContinental®️
brand and to be part of the brand you will have a thirst for travel, passion
for culture and appreciation for diversity. We create inspiring experiences
for those seeking a richer perspective on the world.

If you’d like to embrace a world of opportunities, we’d like to welcome you
to the world’s most international luxury hotel brand.