Apprentice Spa Reservation - Mandapa, a Ritz-Carlton Reserve

POSITION SUMMARY

Our Spa Specialists play an important role in support of a number
of vital Spa functions. At our hotels these associates work to build
an experience that is memorable and unique – with Spa services on the side. Our
Spa Specialists take the initiative and deliver a wide range of services to make
sure that guests enjoy their experience. Whether promoting Spa services
or retail, scheduling reservations and confirming appointments, providing
answers about services, checking in guests, or processing payments, the Spa
Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical
to success – creating a safe workplace, following company policies
and procedures, upholding quality standards, and ensuring your uniform, personal
appearance, and communications are professional. Spa Specialists will be
on their feet and moving around (stand, sit, or walk for an extended time;
moving over sloping, uneven, or slippery surfaces), managing reservation
software (read and visually verify information), and taking a hands-on approach
to work (move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance and 25 pounds with assistance; reach
overhead and below the knees, including bending, twisting, pulling,
and stooping).

Doing all these things well (and other reasonable job duties as requested)
is critical for Spa Specialists – to get it right for our guests and our
business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work
Experience: No related work experience.

Supervisory Experience:
No supervisory experience.

License or Certification: None

Every day, we set
the standard for rare and special luxury service the world over and pride
ourselves on delivering excellence in the care and comfort of our
guests.

Your role will be to ensure that the “Gold Standards”
of The Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold Standards are the foundation of The Ritz-Carlton and are what guides
us each day to be better than the next.

It is this foundation and our belief that our culture drives success by
which The Ritz Carlton has earned the reputation as a global brand leader
in luxury hospitality. As part of our team, you will learn and exemplify
the Gold Standards, such as our Employee Promise, Credo and our Service Values.
And our promise to you is that we offer the chance to be proud of the work
you do and who you work with.

In joining The Ritz-Carlton,
you join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version
of you.