JOB SUMMARY
Assists with the direction and management of the Security&Safety
Services function, to include Convention Services, ensuring compliance
with federal, state, local and company policies and procedures. Participates
in meetings with customers (Planning Meetings) to proactively sell Special Event
Security to Meeting Planners and recommends additional Security and Hotel
services. Coordinates VIP and Dignitary visits, liaises with Government agencies
and Group Corporate Security as appropriate, and monitors upcoming location
group and special event activity to provide a safe environment for employees
and guests. Monitors the activities of Vendors and Outside Companies operating
within the facility to ensure guest safety and asset protection..
CANDIDATE PROFILE
Education
and Experience
• Bachelor's Degree in a related field
or equivalent experience.
OR
• 5 years Safety and Security
Administration, knowledgeable of NFPA Regulations, OSHA standards.
•
Licenses/Certificates: Valid driver's license and a satisfactory driving record.
Must be CPR/AED certified or capable of getting certified within 90 days
of employment.
Must be registered in accordance with state law (timeframe / requirements vary
by state).
CORE WORK ACTIVITIES
Monitoring Property Operations
• Participates
in meetings with customers (planning meetings) to proactively sell special event
security to meeting planners and recommends additional Security and Hotel
services.
• Inspects location-provided security services and interacts
with on-site meeting planners to promote satisfaction and the safe enjoyment
of the facility.
• Coordinates VIP and dignitary visits, liaisons
with government agencies and Group Corporate Security as appropriate,
and monitors upcoming location group and special event activity to ensure
that the location maintains a safe environment for employees and guests.
• Monitors the activities of vendors and outside companies operating within
the facility to provide guest safety and asset protection.
• Assists
in the development of loss prevention / safety programs by analyzing available
data and keeps management advised on preventive measures needing implementation
and makes recommendations.
• Determines the type of materials, supplies,
machinery, equipment or tools to be used or merchandise to be bought, stocked
and sold.
Supporting Profitability and Revenue Goals
• Assists with the preparation and implementation
of departmental budget and cost controls. Monitors department payroll
for accuracy.
• Develops and maintains programs that reduce location
losses and aids in creating new procedures that physically secure the property
and its assets.
• Assists in the response and resolution of all guest
issues received directly from guests or from Guest Relations.
• Controls
the flow and distribution of materials or merchandise and supplies.
Managing and Conducting Human Resources Activities
•
Promotes participation in property safety-related programs.
• Conducts
mandatory training with all Safety Service agents. Provides documentation
in compliance with state and federal mandates.
• Establishes standards,
oversees training, and schedules Special Event Security Officers and Badge
Checkers to fulfill customer and location needs.
• Mentors and develops
direct reports to ensure line of succession for future opportunities.
•
Interviews, selects and trains employees.
• Appraises employees'
productivity and efficiency for the purpose of recommending promotions or other
changes in status.
• Apportions work to employees and determine technique
to use.
We’re proud to offer a wide range of benefits designed
to support you and your family, enrich your wellbeing, empower your career,
and spark new adventures. Benefits eligibility and options may vary depending
on employment status, position and location. Click
href="https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf"
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Why have less when
you can have MORE — all under one roof? Rooted in our expertise and leadership
in meetings and experiences, Gaylord Hotels intentionally deliver environments,
services and programming that bring people together in an extraordinary way.
The heart of our brand are STARs, who are creative, entrepreneurial
and dedicated to providing thoughtful, big-hearted service to guests.
At Gaylord, we provide STARs with opportunities well beyond that of
a traditional hotel—offering you endless career opportunities, the extras,
and MORE. In joining Gaylord, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.