Assistant Event Manager - JW Marriott Hotel Tokyo

POSITION SUMMARY

Applicants should have a valid work visa for Japan or
be eligible to work in Japan.

Responsible for all
on-site details for executing group events, develop and follow
checklist/itinerary, and troubleshoot event problems. Serve as liaison
and contact person for coordinating details of events with clients, outside
vendors, meeting planners, and others involved in events (e.g., Food &
Beverage, Front Desk). Design, confirm, and communicate room layouts and set-up
requirements for special events. Enter and retrieve information contained
in computer databases using a keyboard, mouse, or trackball to update records,
files, and reservations. Transmit information or documents using computer, mail,
or facsimile machine.

Operate standard office equipment other than computers. Prepare weekly
departmental payroll paperwork. Verify that staffs of both the banquet
and audio-visual departments are working together as a team to deliver optimum
service and that guest needs are met. Communicate with and instruct staff (e.g.,
Housekeeping, Food & Beverage) on how to set up event rooms to client
specifications. Work closely with Sales and Event Managers to communicate
benefits of and proactively sell audio-visual presentations to customers.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role model
and first point of contact of the Guarantee of Fair Treatment/Open Door Policy
process.

Follow all company and safety and security policies
and procedures, report accidents and injuries, and complete safety training
and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information, protect
company assets, and visually inspect tools, equipment, or machines. Welcome
and acknowledge all guests according to company standards, anticipate
and address guests` service needs, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review
written documents accurately and completely, and answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees.

Ensure adherence to quality expectations and standards. Move, lift, carry, push,
pull, and place objects weighing less than or equal to 50 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma
or G.E.D. equivalent.

Related Work Experience: At least 1 year of related
work experience.

Supervisory Experience: At least 1 year of supervisory
experience.

License or Certification: None

JW Marriott is part of Marriott
International's luxury portfolio and consists of more than 100 beautiful
properties in gateway cities and distinctive resort locations around the world.

JW believes our associates come first. Because if you’re happy, our guests
will be happy. JW Marriott associates are confident, innovative, genuine,
intuitive, and carry on the legacy of the brand’s namesake and company founder,
J.Willard Marriott. Our hotels offer a work experience unlike any other, where
you’ll be part of a community and enjoy true camaraderie with a diverse group
of co-workers. JW creates opportunities for training, development, recognition
and most importantly, a place where you can pursue your passions in a luxury
environment with a focus on holistic well-being.

Treating guests exceptionally starts with the way we take care of our
associates. That’s The JW Treatment™. In joining JW Marriott, you join
a portfolio of brands with Marriott International. Be where you can
do your best work,​ begin your purpose, belong to an amazing
global​ team, and become the best version of you.