Assistant Event Manager - The St. Regis Singapore

JOB SUMMARY

Position assists the Manager in the execution of meetings and events
and driving the implementation of the brand service strategy and brand
initiatives. Works to meet customer needs at meetings and events and assists
in growing event revenues. Handles issues and conflicts that may arise duing
meetings or events. Conducts daily walk-through of banquet floor to drive client
satisfaction and maintain quality standards.

CANDIDATE
PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the event management,
food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel
and Restaurant Management, Hospitality, Business Administration, or related
major; 1 year experience in the event management, food and beverage, sales
and marketing, or related professional area.

CORE WORK
ACTIVITIES

Assisting in Managing Meetings
and Special Events Operations

• Researches and analyzes new
products, pricing and services of competition.

• Reviews scheduled events
and troubleshoot potential challenges/conflicts.

• Assists
in coordinating all groups that will impact property operations.

•
Assists in overseeing cleaning and maintenance of meeting space
and corresponding heart of the house areas.

• Assists in overseeing
furniture and equipment maintenance and that inventory levels are kept
in accordance to corporate guidelines.

• Assists in the execution
of brand service initiatives in event management areas.

• Conducts daily
walk-through of banquet floor to drive client satisfaction and maintain quality
standards.

Assisting in Budgets
and Finances

• Develops working relationships with outside
vendors and establishes prices and service agreements to enhance the event
experience and to increase additional revenue opportunities for
the property.

• Assists in creating the annual banquet budget.

Driving Exceptional Customer Service

• Creates
an atmosphere in all event management operations areas that meets or exceeds
guest expectations.

• Consult with customers in order to determine
objectives and requirements for events such as meetings, conferences,
and conventions.