Description
face="font-size:1.0pt;">Who We Are
White Lodging develops
and operates a portfolio of award-winning, premium-brand hotels, rooftop bars
and restaurants in some of the country’s best cities to live. We know that
the hospitality business, like life, is how you make people feel. That’s where
you come in. You’ll help bring the virtue of hospitality to life while we create
an environment that allows you to be your best self and grow.
Located in the heart of Uptown Charlotte, just
steps from Bank of America Stadium, Truist Field, the Charlotte Convention
Center, and the vibrant South End district, JW Marriott Charlotte delivers
a distinctive luxury hospitality experience in one of the Southeast's
fastest-growing cities. Featuring 381 elegantly appointed guest rooms, more than
20,000 square feet of flexible meeting and event space, two signature
restaurants, a rooftop bar, and a full-service Spa by JW with five treatment
rooms, the hotel blends elevated service with exceptional dining, wellness,
and event experiences. As a flagship luxury property within the White Lodging
portfolio, JW Marriott Charlotte is recognized for its commitment to service
excellence, innovation, and developing hospitality leaders.
We are hiring
an Assistant General Manager to serve as the operational co-captain of the JW
Marriott Charlotte leadership team.
This is a high-impact leadership opportunity for an experienced hospitality
professional ready to serve in a General Manager-in-training capacity, driving
day-to-day hotel operations across Rooms, Food & Beverage, Events, and Guest
Services at one of Charlotte's premier luxury hotels. If you're currently
an Assistant General Manager, Director of Operations, or Food & Beverage
Director, seeking hotel management opportunities in Charlotte, NC, this role
offers the chance to lead within a dynamic luxury environment while building
your career with White Lodging, one of the nation's fastest-growing and most
respected hospitality management companies.
What You'll
Do
- Serve as the General Manager's co-captain at JW Marriott
Charlotte, leading day-to-day hotel operations across Rooms, Food & Beverage,
Events, Spa, and Guest Services while ensuring exceptional execution at one
of Charlotte's premier luxury hotels. - Drive results across key business
metrics, including guest satisfaction, associate engagement, financial
performance, operational audits, luxury brand standards, and food and beverage
performance across multiple outlets. - Champion associate development
by coaching leaders, strengthening operational excellence, and creating
meaningful growth opportunities that support White Lodging's commitment
to developing future hospitality leaders. - Foster a culture
of accountability, collaboration, and engagement by building strong
relationships with associates and leaders while supporting retention
and internal promotion throughout the hotel. - Lead with a continuous
improvement mindset, partnering with the General Manager to execute strategic
initiatives, enhance the guest experience, and prepare for future General
Manager opportunities within the White Lodging portfolio.
What You'll Bring
- Progressive leadership experience
in Food & Beverage, Rooms Division, or Hotel Operations within a full-service
or luxury hotel environment is required. Previous experience as an Assistant
General Manager, Director of Operations, Food & Beverage Director, or comparable
hotel leadership role is strongly preferred. - A demonstrated ability
to lead, coach, and develop high-performing teams while creating an engaging
culture focused on exceptional guest service and operational
excellence. - Strong business acumen with experience managing financial
results, operational priorities, quality standards, and multiple departments
in a complex, high-volume luxury hotel. - Exceptional communication,
decision-making, and relationship-building skills with the ability to influence
leaders, inspire associates, and collaborate effectively across all hotel
disciplines. - A passion for luxury hospitality and a desire to continue
growing toward a General Manager role with White Lodging, one of the nation's
leading hospitality management companies.
style="font-size:1.6rem;background-color:transparent">What You Can Look
Forward To
Benefits — starting day 1
- Benefits -
starting day 1 - Medical, dental, and vision insurance
- Life
and disability insurance - Paid parental leave
- Employee Assistance
Program (EAP) - 401 (k) with company match
- Paid Time Off (PTO)
with rollover - Complimentary wellness tools
- Unlimited employee
referral bonuses - Leadership development & tuition
reimbursement - Discounts on hotel rooms, dining,
and travel - Growth opportunities across multiple hotel properties
Additional Information: This hotel
is owned and operated by an independent franchisee. The franchisee is a separate
company and a separate employer from Marriott International, Inc. and its
subsidiary companies (collectively, “Marriott”).
The franchisee solely controls all aspects of the hotel’s employment policies
and practices, including hiring, termination, discipline, staffing,
compensation, benefits, and all other terms and conditions of employment. If
you apply for this position, Marriott will have no involvement in the selection
process. Your application information will not be provided to or accessible
by Marriott. If you accept a position at this hotel, you will be employed by
a franchisee, not Marriott.
