Assistant Housekeeping Manager
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Papua New Guinea, Northern
POSITION SUMMARY
Inspect guest rooms, public areas, pool, etc. after being cleaned
by Housekeeper to ensure quality standards. Run sold room reports, verify room
status, determine discrepant rooms, prioritize room cleaning, and update status
of departing guest rooms. Assist Housekeeping management in managing daily
activities. Act as a liaison to coordinate the efforts of Housekeeping,
Engineering, Front Office, and Laundry. Document and resolve issues
with discrepant rooms with the Front Desk.
Prepare, distribute, and communicate changes in room assignments. Communicate
issues to next shift. Complete required paperwork.
Assist
management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees. Follow all company
and safety and security policies and procedures; report any maintenance
problems, safety hazards, accidents, or injuries; complete safety training
and certifications. Ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets.
Welcome and acknowledge all guests according to company standards; anticipate
and address guests’ service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with others;
listen and respond appropriately to the concerns of other employees. Ensure
adherence to quality expectations and standards. Move, lift, carry, and place
objects weighing less than or equal to 55 pounds without assistance and
in excess of 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related
machinery over sloping and uneven surfaces. Reach overhead and below the knees,
including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk
for an extended period across an entire work shift. Grasp, turn, and manipulate
objects of varying size and weight, requiring fine motor skills and hand-eye
coordination. Enter and locate work-related information using computers and/or
point of sale systems.
Read and visually verify information in a variety of formats (e.g., small
print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D.
equivalent.
Related Work Experience: At least 1 year of related work
experience.
Supervisory Experience: At least 1 year of supervisory
experience.
License or Certification: None
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our associates. We
are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
At Westin, we are committed to empowering guests
to regain control and enhance their well-being when they need it most while
traveling, ensuring they can be the best version of themselves.
To achieve the brand mission of becoming the preeminent wellness brand
in hospitality, we need passionate and engaged associates to bring the brand’s
unique programming to life. We want our associates to embrace their own
well-being practices both on and off property. You are the ideal Westin
candidate if you are passionate; you are active and take pride in how
you maintain your well-being; you are optimistic; you are adventurous. Be
where you can do your best work, begin your purpose, belong to
an amazing globalteam, and become the best version of you.
