Assistant Loss Prevention Manager - Moxy Bangkok Ratchaprasong

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room
access. Conduct emergency response drills, daily physical hazard/safety
inspections, investigations, interviews, and key control audit. Monitor Closed
Circuit Televisions and alarm systems. Authorize, monitor, and document access
to secured areas. Assist guests/employees during emergency situations.

Respond to accidents, contact EMS or administer first aid/CPR as required.
Gather information and complete reports. Maintain confidentiality
of reports/documents, release information to authorized individuals. Defuse
disturbances in accordance with company policies and procedures. Resolve safety
hazard situations.

Handle all interruptions and complaints. Escort unwelcome persons from
the property. Ensure compliance with alcoholic beverage control laws. Call
for assistance using proper code responses. Provide proper paperwork
to employees.

Assist management in training, motivating
and coaching employees; serve as a role model and first point of contact of
the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company policies and procedures; report accidents, injuries,
and unsafe work conditions to manager; complete safety training
and certifications; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; thank guests
with genuine appreciation. Speak with others using clear and professional
language; prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen
and respond appropriately to the concerns of other employees. Ensure adherence
to quality expectations and standards.

In addition, some states may have additional licensing/registration requirements
to be considered for this position. Read and visually verify information in
a variety of formats (e.g., small print). Visually inspect tools, equipment,
or machines (e.g., to identify defects). Enter and locate work-related
information using computers and/or point of sale systems. Move at a speed
required to respond to work situations (e.g., run, walk, jog).

Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 50 pounds without assistance and objects weighing in excess of 75 pounds
with assistance. Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Move through narrow,
confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces
as well as up and down stairs and/or service ramps.

Reach overhead and below the knees, including bending, twisting, pulling,
and stooping. Perform other reasonable job duties as requested
by Supervisors.

PREFERRED QUALIFICATIONS

Education: High
school diploma or G.E.D. equivalent.

Related Work Experience: At least 2
years of related work experience.

Supervisory Experience: At least 1 year
of supervisory experience.

License or Certification: None

Moxy Crew take work seriously, but they never take themselves too
seriously. They delight in creating a light and playful atmosphere, and are warm
and friendly to those around them, welcoming all. We’re looking for people
who: love doing it all, always think outside the box, enjoy chatting it up
with guests, live in the now but know what’s next, and have high energy and
a do-it-yourself attitude.

If you’re someone who is thoughtful,
spirited and loves serving up huge doses of fun, then take a look at our jobs
and see if anything catches your eye. In joining Moxy Hotels, you join
a portfolio of brands with Marriott International. Be where you can
do your best work,​ begin your purpose, belong to an amazing
global​ team, and become the best version of you.