Assistant Manager Sales, Catering

Assist in driving catering sales activities to achieve revenue goals
and maximize hotel profitability. Manage catering inquiries, prepare proposals,
negotiate contracts, and coordinate with clients to ensure successful execution
of events, meetings, conferences, and social functions. Build and maintain
strong relationships with corporate, group, and social event clients to generate
repeat and new business opportunities.

Respond promptly to client
requests, questions, and concerns through phone, email, and other communication
channels. Utilize effective sales and upselling techniques to maximize catering
revenue while maintaining high levels of guest satisfaction and brand loyalty.
Coordinate with Operations, Events, Reservations, Finance, and other departments
to ensure seamless event planning and execution.

Maintain accurate records of client interactions, contracts, event details,
and sales activities in the appropriate systems.

Support the Director
of Catering Sales/Catering Sales Manager in developing and implementing sales
strategies, conducting site inspections, preparing sales reports, and monitoring
market trends and competitor activities. Represent the hotel at networking
events, trade shows, and client functions as required to promote the property
and enhance brand awareness.

Assist management in training, coaching,
and motivating team members while serving as a role model for service excellence
and professionalism. Ensure compliance with company policies, brand standards,
and operational procedures. Maintain confidentiality of proprietary information
and protect company assets.

Welcome and engage clients and guests in
a professional and courteous manner, anticipating their needs and delivering
exceptional service. Communicate effectively with internal and external
stakeholders, prepare and review business correspondence and contracts
accurately, and maintain positive working relationships across departments.

Monitor service quality and event execution standards to ensure client
expectations are met or exceeded. Perform general administrative duties
and other responsibilities as assigned by management.