JOB SUMMARY
Leads daily outlet operations including overall quality, service
and outlet staff performance within the designated Food and Beverage Outlet.
Assists in developing beverage programs within the parameters of the company's
national agreements. Monitors the performance of the outlet service staff.
Assists in the execution of the strategic plan including forecasting, budget
management, profit and loss accountability, cost control and inventories.
Continues to enhance the guest service experience by creative initiatives.
Responsible for staff payroll, scheduling, training of steps and sequence
of service culture. Maintains proper inventory of tools and equipment and dry
goods. Establishes and maintains beverage pars and update wine and beverage
menus. Monitors outlet sales and trends. Manages proper staffing levels
and labor costs.
Manages tools, supplies and controllable expenses. Teaches, trains, mentors
and develops healthy working relationships and environment for staff. Performs
other reasonable duties as requested.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years' experience in fine dining, food
and beverage services, hospitality, management operations, or related
professional area.
OR
• Bachelor's degree from an accredited
university in Hospitality, Hotel and Restaurant Management, or related major; 1
year experience in fine dining, food and beverage services, hospitality,
management operations, or related professional area.
CORE
WORK ACTIVITIES
Managing Restaurant Operations
• Executes Food and Beverage outlet operations including
marketing, food and wine promotions, customer service initiatives
and inventories.
• Monitors the performance of the outlet service
staff.
• Assists in the execution of the strategic plan including
forecasting, budget management, profit and loss accountability, cost control
and inventories.
• Conducts inventory for par levels of food, beverage
and update wine and beverage menus.
• Establishes methods for inventory
control and adheres to purchasing procedures.
• Continues to enhance
the guest service experience by creative initiatives.
• Maintains
and demonstrates strong knowledge of food and beverage trends within
the hospitality industry.
• Monitors outlet sales and trends.
•
Manages tools, supplies and controllable expenses.
Managing and Conducting Human Resources Activities
•
Supervises by delegating responsibilities, scheduling, administering discipline,
evaluating, hiring, training and mentoring for future promotion
possibilities.
• Responsible for staff payroll, scheduling, training
of steps and sequence of service culture.
• Works in conjunction
with other Restaurant leaders to provide training and supervision of Non-Exempt
staff.
• Provides for the safety and security of the employees or
the property.
• Helps direct supervisors to achieve their own development
goals.
• Conducts annual performance appraisal with direct reports
according to Standard Operating Procedures.
• Manages proper staffing
levels and labor costs.
• Teaches, trains, mentors and develops healthy
working relationships and environment for staff. Performs other reasonable
duties as requested.
Maintaining Policies and Procedures
• Maintains policies and procedures.
• Adheres to Hazard
Analysis and Critical Control Points (HACCP), Occupational, Safety and Health
Administration (OSHA) and regional Alcoholic Beverage Commissions
guidelines.
• Supervises the proper maintenance, cleaning and operation
of the outlet and service equipment.
• Assists in the execution
of administrative functions such as reporting, forecasting, quality assurance
and departmental meetings.
• Performs other reasonable duties
as requested.
At more than 100 award-winning properties
worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so
exceptional that long after a guest stays with us, the experience stays
with them. Attracting the world’s top hospitality professionals who curate
lifelong memories, we believe that everyone succeeds when they are empowered
to be creative, thoughtful and compassionate.