POSITION SUMMARY
START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel
Dubai welcomes you to the heart of the city's lively downtown district
with modern luxury and award-winning service. Soaring above Sheikh Zayed Road,
our bustling and dynamic 5-star hotel is one of the tallest in the world,
consisting of two towers with 1608 rooms and boasts awe-inspiring views of
the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout
in the fitness center before easing tired muscles with a massage at Saray Spa.
Sample the flavors of the world at our 10 restaurants and lounges, which offer
Japanese, Italian, Indian and Thai cuisine. For those planning an event
in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space,
including a striking ballroom and outdoor venues.
Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes
away.
LOVE WHAT YOU DO EVEN MORE
At JW Marriott®,
treating guests exceptionally starts with the way we treat our associates.
Because we believe it takes people who genuinely love what they do to create
a truly extraordinary experience.
Here at JW Marriott Marquis Dubai,
we are looking for talented individuals, to join our amazing family and
in return we are able to offer you the following:
OUR EXPECTATIONS FROM THE ROLE:
Ensure staff
is working together as a team to ensure optimum service and that guest needs
are met. Inspect grooming and attire of staff, and rectify any deficiencies.
Complete opening and closing duties including setting up necessary supplies
and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage
areas for organization, use of FIFO, and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability, service, safety, and well
being of guests. Complete work orders for maintenance repairs.
Assist
management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role model
and first point of contact of the Guarantee of Fair Treatment/Open Door Policy
process. Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance
are clean and professional, maintain confidentiality of proprietary information,
and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language. Develop and maintain positive working relationships
with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence to quality
expectations and standards; and identify, recommend, develop, and implement new
ways to increase organizational efficiency, productivity, quality, safety,
and/or cost-savings. Read and visually verify information in a variety
of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying
size and weight, requiring fine motor skills and hand-eye coordination. Move
through narrow, confined, or elevated spaces.
Move up and down stairs and/or service ramps. Reach overhead and below
the knees, including bending, twisting, pulling, and stooping. Perform other
reasonable job duties as requested by Supervisors.
PREFERRED
QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott
International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated. Our greatest strength lies in the rich blend of culture, talent,
and experiences of our associates.
We are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
Marriott Hotels strive to elevate the art
of hospitality, innovating at every opportunity while keeping the comfort of
the oh-so-familiar all around the globe. As a host with Marriott Hotels,
you will help keep the promise of “Wonderful Hospitality. Always.” by delivering
thoughtful, heartfelt, forward-thinking service that upholds and builds upon
this living legacy. With the name that’s synonymous with hospitality the world
over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.