Assistant Sous Chef

JOB SUMMARY

Management position that focuses on successfully accomplishing the daily
objectives in the kitchen. Leads staff while personally assisting in all areas
of the kitchen, including food production; purchasing and kitchen sanitation.
Position contributes to ensuring guest and employee satisfaction while
maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High
school diploma or GED; 5 years experience in the culinary, food and beverage,
or related professional area.

OR

• 2-year degree from
an accredited university in Culinary Arts, Hotel and Restaurant Management,
or related major; 3 years experience in the culinary, food and beverage,
or related professional area.

CORE WORK
ACTIVITIES

Ensuring Culinary Standards
and Responsibilities are Met

• Develops, designs, or creates new
applications, ideas, relationships, systems, or products, including artistic
contributions.

• Maintains food handling and sanitation standards.

• Ensures all employees have proper supplies, equipment and uniforms.

• Performs all duties of Culinary and related kitchen area employees in high
demand times.

• Oversees production and preparation of culinary
items.

• Ensures employees keep their work areas clean and sanitary.

• Works with Restaurant and Banquet departments to coordinate service
and timing of events and meals.

• Communicates areas in need of attention
to staff and follows up to ensure follow through.

• Supports and assists
with new menus, concepts and promotions for the Restaurant outlets
and Banquets.

• Assists in determining how food should be presented
and creates decorative food displays.

• Prepares and cooks foods of all
types, either on a regular basis or for special guests or functions.

•
Checks the quality of raw and cooked food products to ensure that standards
are met.

Supervising Daily Culinary Team
Activities

• Ensures and maintains the productivity level
of employees.

• Ensures completion of assigned duties.

•
Coordinates activities of cooks and workers engaged in food preparation.

• Utilizes interpersonal and communication skills to lead, influence,
and encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Leads shifts while
personally preparing food items and executing requests based on required
specifications.

• Handles employee questions and concerns.

•
Identifies the developmental needs of others and coaching, mentoring,
or otherwise helping others to improve their knowledge or skills.

•
Conducts employee performance appraisal process, giving feedback as needed.

• Communicates performance expectations in accordance with job descriptions
for each position.

• Participates in an on-going employee recognition
program.

• Monitors employee's progress towards meeting performance
expectations.

• Conducts training when appropriate.

Maintaining Culinary Goals

• Follows specific goals
and plans to prioritize, organize, and accomplish your work.

• Monitors
staffing levels to ensure that guest service, operational needs and financial
objectives are met.

• Places orders for appropriate supplies and manages
food and supply inventories according to budget.

• Participates
in department meetings and continually communicates a clear and consistent
message regarding the departmental goals to produce desired results.

Ensuring Exceptional Customer Service

•
Provides services that are above and beyond for customer satisfaction
and retention.

• Manages day-to-day operations, ensuring the quality,
standards and meeting the expectations of the customers on a daily basis.

• Improves service by communicating and assisting individuals to understand
guest needs, providing guidance, feedback, and individual coaching when
needed.

• Sets a positive example for guest relations.

• Strives
to improve service performance.

• Handles guest problems and complaints
seeking assistance from supervisor as necessary.

• Empowers employees
to provide excellent customer service within guidelines.

Additional Responsibilities

• Provides information
to supervisors, co-workers, and subordinates by telephone, in written form,
e-mail, or in person.

• Serves as a role model to demonstrate appropriate
behaviors.

• Analyzes information and evaluating results to choose
the best solution and solve problems.

• Complies with loss prevention
policies and procedures.

• Reports malfunctions in department
equipment.

• Attends and participates in all pertinent meetings.

•
Encourages and builds mutual trust, respect, and cooperation among team
members.

JW Marriott is part of Marriott International's luxury
portfolio and consists of more than 100 beautiful properties in gateway cities
and distinctive resort locations around the world.

JW believes our associates come first. Because if you’re happy, our guests
will be happy. JW Marriott associates are confident, innovative, genuine,
intuitive, and carry on the legacy of the brand’s namesake and company founder,
J.Willard Marriott. Our hotels offer a work experience unlike any other, where
you’ll be part of a community and enjoy true camaraderie with a diverse group
of co-workers. JW creates opportunities for training, development, recognition
and most importantly, a place where you can pursue your passions in a luxury
environment with a focus on holistic well-being.

Treating guests exceptionally starts with the way we take care of our
associates. That’s The JW Treatment™. In joining JW Marriott, you join
a portfolio of brands with Marriott International. Be where you can
do your best work,​ begin your purpose, belong to an amazing
global​ team, and become the best version of you.