JOB SUMMARY
Assists the Director of Human Resources in executing strategies that serve
to attract, retain, and develop diverse premiere talent. Position directs
and works with human resource employees to carry out the daily activities of
the Human Resource Department, including recruitment, total compensation,
employee relations, and training and development. Executes against objectives
outlined in the Human Resources Business Plan and delivers services that meet
or exceed the needs of employees and enable business success. Ensures compliance
with applicable regulations and Standard Operating Procedures.
CANDIDATE PROFILE
Key Requirement:
• Native/High business level in Japanese (in writing, reading,
and speaking)
• Conversational in English
• Luxury
hotel/hospitality or relevant field is preferred
• 5-8 years of working
experience in Human Resources with minimum 2 years of Team Management
experience
CORE WORK ACTIVITIES
Managing the Staffing and Recruiting Process
•
Ensures open positions are advertised in appropriate venues to attract a diverse
candidate pool.
• Ensures the open position listing is in a visible
location for both internal and external candidates.
• Works
with Employment Administrator to establish and maintain contact with external
recruitment sources (e.g., state job service, local colleges, recruiting
agencies, and community based organizations).
• Networks with local
organization and peers to source candidates for current or future openings
(e.g., Hotel Association).
• Facilitates interdepartmental transfers
and promotions and transfers or promotions to other properties within
this property brand.
• Oversees the selection and offer processes
for hourly employees to ensure proper procedures are followed (e.g., valid
reasons for selection/non-selection are documented, applicants receive status
notifications).
• Partners with department managers and recruiting
professionals to recruit management positions, make hiring decisions
and negotiate job offers in accordance with SOPs.
Managing Legal and Compliance Practices
• Ensures
compliance with key policies (e.g., Sexual Harassment, Non-Harassment,
Non-Discrimination, No Solicitation).
• Ensures interviews are conducted
according to recommended guidelines, consistent screening criteria is used,
and only job-related questions are asked.
• Ensures wages are paid
in accordance with Standard Operating Procedures and federal and state laws
(e.g., employee pay for meeting attendance, wages limited to maximum rate
of pay, entry level rates paid to new hires, overtime provisions in place,
separation pay).
• Ensures drug screening and background checks
are completed in accordance with brand's Standard Operating Procedures.
Managing Benefits Education and Administration
•
Manages Workers Compensation claims to ensure appropriate employee care
and costs management.
• Educates employees on benefits package.
•
Educates HR team on the various types of benefits available and eligibility
requirements.
• Provides an overview of employee benefits to
the management team enabling them to educate their employees and answer routine
questions.
• Ensures that department has the available resources on hand
to administer employee benefits.
Managing and Conducting
Staff Development Activities
• Ensures hourly performance
appraisal processes are in place.
• Assists in identifying key drivers
of employee satisfaction and supports managers in addressing issues with written
plans and actions.
• Coaches managers on progressive discipline
process.
• Ensures development plans are in place (e.g., goals
documented, progress towards goal achievement is measured).
Managing Employee Relations and Human Resources
Communication
• Utilizes an “open door” policy to address
employee problems or concerns in a timely manner.
• Ensures effective
employee communication channels are established and active in.
• Analyzes
accident trends and reports these trends to the management team.
•
Monitors work environment for signs of union organization.
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences
of our associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis protected
by applicable law.
At more than 100 award-winning
properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences
so exceptional that long after a guest stays with us, the experience stays
with them. Attracting the world’s top hospitality professionals who curate
lifelong memories, we believe that everyone succeeds when they are empowered
to be creative, thoughtful and compassionate.