Asst Mgr-Human Resources

JOB SUMMARY

Assists in carrying out the daily activities of the Human Resource Office
including recruitment, total compensation, and training and development.

Additionally, he/she assists in delivering HR services that meet or exceed
the needs of employees and enable business success; as well as ensuring
compliance with all applicable laws, regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience

• High school diploma
or GED; 2 years experience in the human resources, management operations,
or related professional area.

OR

• 2-year degree from
an accredited university in Human Resources, Business Administration, or related
major; no work experience required.

CORE WORK
ACTIVITIES

Assisting in Managing Recruitment
and Hiring Process

• Assists in the interviewing and hiring
of Human Resource employee team members with the appropriate skills,
as needed.

• Assists in establishing and maintains contact with external
recruitment sources.

• Attends job fairs and ensures documentation
of outreach efforts in accordance with Human Resource Standard Operating
Procedures.

• Networks with local organizations (e.g., Hotel Association
and peers) to source candidates for current or future openings.

• Assists
in monitoring candidate identification and selection process.

• Performs
quality control on candidate identification/selection.

Assisting in Administering and Educating Employee
Benefits

• Works with the unemployment services provider
to respond to unemployment claims; reviews provider reports for accuracy
and corrects errors.

• Assists with unemployment claim activity
reports.

• Attends unemployment hearings and ensures property is properly
represented, as needed.

Assisting in Managing Employee
Development

• Assists with departmental orientation program
for employees to receive the appropriate new hire training to successfully
perform their job.

• Ensures employees are cross-trained to support
successful daily operations.

• Assists with coordination and facilitation
of new hire orientation program to generate a positive first impression
for employees and emphasize the importance of guest service in company
culture.

• Ensures attendance by all new hires and participation of
the leadership team in training programs

• Assists with ensuring
departmental orientation processes are in place and employees receive
the appropriate new hire training to successfully perform their job.

Assisting in Maintaining Employee Relations

•
Assists in maintaining effective employee communication channels in the property
(e.g., develops daily communications and assists with regularly scheduled
property-wide meetings).

• Reviews progressive discipline documentation
for accuracy and consistency, and checks for supportive documentation and
is accountable for determining appropriate action.

• Utilizes an “open
door” policy to acknowledge employee problems or concerns in a timely manner

• Ensures employee issues are referred to the Department Manager
for resolution or escalated to the Director of Human Resources/Multi-Property
Director of Human Resources.

• Partners with Loss Prevention to conduct
employee accident investigations, as necessary.

• Communicates
performance expectations in accordance with job descriptions for each
position.

Assisting in Managing Legal and Compliance
Practices

• Assists with ensuring employee files contain
required employment paperwork, proper performance management and compensation
documentation, are properly maintained and secured for the required length
of time.

• Assists with ensuring compliance with procedure for accessing,
reviewing, and auditing employee files and ensure compliance with the Privacy
Act.

• Assists with ensuring medical records are maintained in
a separate, secure and confidential medical file.

• Facilitates random,
reasonable belief and post accident drug testing process (in properties where
applicable).

• Communicates property rules and regulations via
the employee handbook.

• Assists with ensuring all safety and security
policies (e.g., property removal, lost and found items, blood borne pathogens,
accident reporting, and hygiene) are communicated to employees on a regular
basis through orientation, property meetings, bulletin boards, etc.

•
Assists with periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for open
claims.

• Assists with managing Workers Compensation claims to ensure
appropriate employee care and manage costs.

Every day, we set the standard for rare and special luxury service
the world over and pride ourselves on delivering excellence in the care
and comfort of our guests.

Your role will be to ensure that
the “Gold Standards” of The Ritz-Carlton are delivered graciously
and thoughtfully every day. The Gold Standards are the foundation of
The Ritz-Carlton and are what guides us each day to be better than the next.

It is this foundation and our belief that our culture drives success by
which The Ritz Carlton has earned the reputation as a global brand leader
in luxury hospitality. As part of our team, you will learn and exemplify
the Gold Standards, such as our Employee Promise, Credo and our Service Values.
And our promise to you is that we offer the chance to be proud of the work
you do and who you work with.

In joining The Ritz-Carlton,
you join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version
of you.