Asst Mgr-Human Resources - JW Marriott Hotel Tokyo

POSITION SUMMARY

Assists in carrying out the daily activities of the Human Resource Office
including recruitment, total compensation, and training and development.

Additionally, he/she assists in delivering HR services that meet or exceed
the needs of employees and enable business success; as well as ensuring
compliance with all applicable laws, regulations and operating procedures.


CANDIDATE PROFILE

Education and Experience
- High school
diploma or GED; 2 years experience in the human resources, management
operations, or related professional area.
OR
- 2-year degree from
an accredited university in Human Resources, Business Administration, or related
major; no work experience required.

CORE WORK ACTIVITIES


Assisting in Managing Recruitment and Hiring Process
- Assists in
the interviewing and hiring of Human Resource employee team members with
the appropriate skills, as needed.
- Assists in establishing and maintains
contact with external recruitment sources.
- Attends job fairs and ensures
documentation of outreach efforts in accordance with Human Resource Standard
Operating Procedures.
- Networks with local organizations (e.g., Hotel
Association and peers) to source candidates for current or future openings.

- Assists in monitoring candidate identification and selection process.
-
Performs quality control on candidate identification/selection.


Assisting in Administering and Educating Employee Benefits
- Works
with the unemployment services provider to respond to unemployment claims;
reviews provider reports for accuracy and corrects errors.
- Assists
with unemployment claim activity reports.
- Attends unemployment hearings
and ensures property is properly represented, as needed.

Assisting
in Managing Employee Development
- Assists with departmental orientation
program for employees to receive the appropriate new hire training
to successfully perform their job.
- Ensures employees are cross-trained
to support successful daily operations.
- Assists with coordination
and facilitation of new hire orientation program to generate a positive first
impression for employees and emphasize the importance of guest service
in company culture.
- Ensures attendance by all new hires and participation
of the leadership team in training programs
- Assists with ensuring
departmental orientation processes are in place and employees receive
the appropriate new hire training to successfully perform their job.


Assisting in Maintaining Employee Relations
- Assists in maintaining
effective employee communication channels in the property (e.g., develops daily
communications and assists with regularly scheduled property-wide
meetings).
- Reviews progressive discipline documentation for accuracy
and consistency, and checks for supportive documentation and is accountable
for determining appropriate action.
- Utilizes an ""open door"" policy
to acknowledge employee problems or concerns in a timely manner
- Ensures
employee issues are referred to the Department Manager for resolution
or escalated to the Director of Human Resources/Multi-Property Director of Human
Resources.
- Partners with Loss Prevention to conduct employee accident
investigations, as necessary.
- Communicates performance expectations
in accordance with job descriptions for each position.

Assisting
in Managing Legal and Compliance Practices
- Assists with ensuring
employee files contain required employment paperwork, proper performance
management and compensation documentation, are properly maintained and secured
for the required length of time.
- Assists with ensuring compliance
with procedure for accessing, reviewing, and auditing employee files and ensure
compliance with the Privacy Act.
- Assists with ensuring medical records
are maintained in a separate, secure and confidential medical file.
-
Facilitates random, reasonable belief and post accident drug testing process (in
properties where applicable).
- Communicates property rules and regulations
via the employee handbook.
- Assists with ensuring all safety and security
policies (e.g., property removal, lost and found items, blood borne pathogens,
accident reporting, and hygiene) are communicated to employees on a regular
basis through orientation, property meetings, bulletin boards, etc.
-
Assists with periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for open
claims.
- Assists with managing Workers Compensation claims to ensure
appropriate employee care and manage costs.

JW Marriott is part
of Marriott International's luxury portfolio and consists of more than 100
beautiful properties in gateway cities and distinctive resort locations around
the world. JW believes our associates come first. Because if you’re happy, our
guests will be happy.

JW Marriott associates are confident, innovative, genuine, intuitive, and carry
on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you’ll be part of
a community and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts
with the way we take care of our associates. That’s The JW Treatment™.

In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work,​ begin your
purpose, belong to an amazing global​ team, and become the best
version of you.