JOB SUMMARY
Position assists the Manager in the execution of meetings and events
and driving the implementation of the brand service strategy and brand
initiatives. Works to meet customer needs at meetings and events and assists
in growing event revenues. Handles issues and conflicts that may arise duing
meetings or events. Conducts daily walk-through of banquet floor to drive client
satisfaction and maintain quality standards.
CANDIDATE
PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event
management, food and beverage, sales and marketing, or related professional
area.
OR
• 2-year degree from an accredited
university in Hotel and Restaurant Management, Hospitality, Business
Administration, or related major; 1 year experience in the event management,
food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Assisting in Managing Meetings and Special Events Operations
• Researches and analyzes new products, pricing and services
of competition.
• Reviews scheduled events and troubleshoot potential
challenges/conflicts.
• Assists in coordinating all groups that
will impact property operations.
• Assists in overseeing cleaning
and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and
that inventory levels are kept in accordance to corporate guidelines.
•
Assists in the execution of brand service initiatives in event management
areas.
• Conducts daily walk-through of banquet floor to drive client
satisfaction and maintain quality standards.
Assisting
in Budgets and Finances
• Develops working relationships
with outside vendors and establishes prices and service agreements to enhance
the event experience and to increase additional revenue opportunities for
the property.
• Assists in creating the annual banquet budget.
Driving Exceptional Customer Service
•
Creates an atmosphere in all event management operations areas that meets
or exceeds guest expectations.
• Consult with customers in order
to determine objectives and requirements for events such as meetings,
conferences, and conventions.
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