At Your Service Agent

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Australia, Adelaide
Job Description


As Marriott International’s
flagship brand, Marriott Hotels drives innovation in our industry.
Be part of a collaborative team of creative, dynamic people setting the pace
in the industry. Find your place in an environment built on strong relationships
where every associate is empowered to make an impact and valued for their
contributions. When you become a Marriott Hotels At your Service Agent,
opportunity awaits.

style="margin-left:0px">Position
Summary:

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  • style="margin-left:0px">Support your Guest Services team with general
    operational tasks

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  • Be
    an expert on the hotel and the surrounding area, know it inside and out
    to exceed guest expectations and fuel their curiosity

  • style="margin-left:0px">Assign rooms according to guest requests
    and preferences whenever possible


  • style="margin-left:0px">Handle general hotel enquiries, engage and inspire
    guests through each guest experience


  • style="margin-left:0px">Assist with verifying and adjusting billing
    for guests whilst following up with guest questions and requests, focusing
    on attention to detail

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  • style="margin-left:0px">Build and strengthen relationships with existing
    and new customers, anticipating their needs and enabling future
    bookings

style="margin-left:0px">About You:

  • style="margin-left:0px">Experience with OPERA property management system
    or similar

  • Relevant experience
    in a similar role

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  • style="margin-left:0px">Working rights in Australia

  • style="margin-left:0px">Enthusiastic to escalate your career

  • style="margin-left:0px">Self-motivated, driven and energized in
    a fast-paced environment

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  • style="margin-left:0px">Armed with smart solutions and a can-do
    attitude

style="margin-left:0px">Our Benefits:

  • style="margin-left:0px">Exclusive staff discounts on food and beverage
    and hotel rooms (including all properties within the Marriott International
    group) for you, your family and friends


  • style="margin-left:0px">Be part of Life with the Works program where
    you can enjoy flexible working hours & locations, time off to pursue your
    passion through sabbatical leave, and paid leave during your birthday month

  • Grow, develop,
    and progress with internationally recognised training programs, unlimited
    strategic development and exciting career opportunities within the Marriott
    International group

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  • style="margin-left:0px">Genuine care for associates’ physical, emotional
    and financial wellbeing through our Employee Assistance Program


  • Opportunity to receive Employee
    Referral Incentives and get paid for working with your friend

  • style="margin-left:0px">Work for the Largest Hotel Network in the World
    which values equality, diversity and inclusiveness

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Marriott Hotel
is part of Marriott International's Premium portfolio, which has committed
to putting people first for 90+ years. Apply now!



At Marriott International, we are dedicated to being
an equal opportunity employer, welcoming all and providing access
to opportunity.

We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable
law.

Marriott Hotels strive to elevate the art
of hospitality, innovating at every opportunity while keeping the comfort of
the oh-so-familiar all around the globe. As a host with Marriott Hotels,
you will help keep the promise of “Wonderful Hospitality. Always.” by delivering
thoughtful, heartfelt, forward-thinking service that upholds and builds upon
this living legacy.

With the name that’s synonymous with hospitality the world over, we are proud
to welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be
where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.


JW Marriott is part of Marriott International's luxury portfolio
and consists of more than 100 beautiful properties in gateway cities
and distinctive resort locations around the world. JW believes our associates
come first. Because if you’re happy, our guests will be happy. JW Marriott
associates are confident, innovative, genuine, intuitive, and carry on
the legacy of the brand’s namesake and company founder, J.Willard Marriott.

Our hotels offer a work experience unlike any other, where you’ll be part of
a community and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts
with the way we take care of our associates. That’s The JW Treatment™.
In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work,​ begin your
purpose, belong to an amazing global​ team, and become the best
version of you.

We have an extraordinary portfolio of brands, with over 9,700 hotels and resorts under more than 30 preferred brands in the industry, covering 143 countries and regions, offering a richer selection for you to feel, experience, and explore the world.
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