POSITION SUMMARY
Test beepers and radios to ensure communications equipment works
properly. Place requested items such as rollaway beds and refrigerators in guest
rooms. Deliver extra towels, bathrobes, and other items to guest rooms. Provide
complimentary toiletries to guests, such as toothpaste, razors, and shampoo.
Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items,
gift items) to guest rooms.
Deliver rollaway, cribs, linens, toiletries, and other items requested by guests
to guest rooms. May deliver food, beverage or other amenities and assemble
orders to go.
Follow all company policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; ensure uniform
and personal appearance are clean and professional; maintain confidentiality
of proprietary information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address guests’ service
needs; assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional language. Develop
and maintain positive working relationships with others; support team to reach
common goals.
Comply with quality assurance expectations and standards. Read and visually
verify information in a variety of formats (e.g., small print). Visually inspect
tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk
for an extended period of time or for an entire work shift. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 50 pounds without
assistance.
Move through narrow, confined, or elevated spaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties
as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: No related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification: None
Marriott Hotels strive to elevate the art of hospitality,
innovating at every opportunity while keeping the comfort of the oh-so-familiar
all around the globe. As a host with Marriott Hotels, you will help keep
the promise of “Wonderful Hospitality. Always.” by delivering thoughtful,
heartfelt, forward-thinking service that upholds and builds upon this living
legacy. With the name that’s synonymous with hospitality the world over, we
are proud to welcome you to explore a career with Marriott Hotels. In joining
Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version
of you.