Attendant-Operations
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Sri Lanka, Colombo
POSITION SUMMARY
Respond promptly to requests from guests and other departments. Fill
cart with supplies and transport cart to assigned area. Enter guest rooms
following procedures for gaining access and ensuring vacancy before entering.
Replace guest amenities and supplies in rooms. Replace dirty linens and terry
with clean items.
Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room
service items. Check that all appliances are present in the room and in working
order. Straighten desk items, furniture, and appliances.
Dust, polish, and remove marks from walls and furnishings. Vacuum carpets
and performs floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report
any maintenance problems, safety hazards, accidents, or injuries; complete
safety training and certifications; properly store flammable materials. Ensure
uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals. Ensure adherence to quality expectations
and standards. Move, lift, carry, and place objects weighing less than or equal
to 25 pounds without assistance and in excess of 25 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related
equipment over sloping and uneven surfaces. Reach overhead and below the knees,
including bending, twisting, pulling, and stooping.
Stand, sit, kneel, or walk for an extended period across an entire work shift.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine
motor skills and hand-eye coordination. Perform other reasonable job duties
as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work
Experience: No related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated
to being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
At Courtyard, we’re passionate about better serving
the needs of travelers everywhere. It’s what inspired us to create the first
hotel designed specifically for business travelers, and it’s why the Courtyard
experience today empowers our guests, no matter the purpose of their trip. We’re
looking for achievers who are passionate about providing a guest experience
that goes above and beyond, enjoy being part of a small yet ambitious team,
and love learning how to always improve – all while having fun.
