POSITION SUMMARY
Provide general spa orientation to guests upon arrival, such as
the location and use of locker rooms, lounge areas, and hospitality stations.
Offer guests amenities such as water, juice, or heated neck pillows. Answer
questions about general property information and amenities. Escort guests to
and from treatment rooms. Check computer for updates and changes to schedule
regularly throughout the day. Maintain cleanliness of workstation, treatment
rooms, spa/salon locker room, and lounge areas.
Dispose of trash and dirty linens in the proper area. Secure supplies
and equipment at the end of each shift. Stock towels, linens, supplies,
and amenities in the locker room, lounge areas, and hospitality stations.
Report accidents, injuries, and unsafe work conditions to manager;
complete safety training and certifications. Follow all company policies
and procedures; ensure uniform and personal appearance are clean
and professional; protect company assets. Anticipate and address guests’ service
needs; thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others. Comply with quality assurance
expectations and standards. Reach, bend, twist, pull, and stoop; move, lift,
or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk
for an extended period of time. Perform other reasonable job duties as requested
by Supervisors.
PREFERRED QUALIFICATIONS
Education: High
school diploma or G.E.D. equivalent.
Related Work Experience: No related
work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable law.
When
you join the Sheraton family, you become a member of its global community. We’ve
been a place to gather and connect since 1937. At Sheraton, associates create
a sense of belonging in more than 400 communities around the world.
We invite, we welcome, and we connect guests through engaging experiences
and thoughtful service. If you’re a team player who is excited to deliver
a meaningful guest experience, we encourage you to explore your next career
opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering
Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands
with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.