Audio Visual Supervisor

POSITION SUMMARY

Verify that AV equipment needed is in the inventory before event.
Set-up, operate, and troubleshoot all equipment, devices, and systems. Ensure
all equipment is fully operational, repair/clean when necessary. Tape down/dress
loose wire/cable. Label broken equipment.

Check delivered equipment and room set-up against Banquet Event Order.
Communicate additions or deletions to flowsheets. Break-down, remove, and secure
equipment. Set-up and maintain property’s portable audio system. Operate
and maintain house audio system.

Assist and instruct guests/customers regarding proper usage/operation of AV
equipment. Up-sell AV services. Monitor equipment operation. Read, understand,
and adhere to Marriott Visual Productions (MVP program) SOP book.

Assist management in hiring, training, motivating and coaching employees;
and serve as role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Follow company policies and procedures.

Report accidents, injuries, and unsafe work conditions; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge guests according to company
standards, anticipate and address guests’ service needs, and thank guests
with genuine appreciation. Speak with others using clear and professional
language and prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.

Develop and maintain positive working relationships, support team to reach
common goals, and listen and respond appropriately to employees’ concerns.
Ensure adherence to quality expectations and standards; and identify, recommend,
develop, and implement new ways to increase organizational efficiency,
productivity, quality, safety, and/or cost-savings. Visually inspect tools,
equipment, or machines. Reach, grasp, turn, manipulate, move, lift, carry, push,
pull, and place objects weighing less than or equal to 50 pounds without
assistance. Enter and locate information using computers/POS systems.

Move up and down stairs/service ramps. Perform other reasonable job duties
as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High School diploma or G.E.D. equivalent.

Related Work
Experience: At least 2 years of related work experience.

Supervisory
Experience: At least 1 year of supervisory experience.

License
or Certification: None