POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests
will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and unique – with food
and drinks on the side. Our Guest Service Support Experts take the initiative
and deliver a wide range of services to make sure food and beverage operations
run smoothly. Whether setting tables, assisting the kitchen, or cleaning work
areas and replenishing supplies, the Guest Service Support Expert provides
the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that
are critical to success – creating a safe workplace, following company policies
and procedures, upholding quality standards, and ensuring your uniform, personal
appearance, and communications are professional. Guest Service Support Experts
will be on their feet and moving around (stand, sit, or walk for an extended
time; moving over sloping, uneven, or slippery surfaces), managing the menu
(read and visually verify information), and taking a hands-on approach to work
(move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance and 50 pounds with assistance; reach overhead
and below the knees, including bending, twisting, pulling, and stooping). Doing
all these things well (and other reasonable job duties as requested) is critical
for Guest Service Support Experts – to get it right for our guests and our
business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: No related work experience.
Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License
or Certification: None
At Marriott
International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated. Our greatest strength lies in the rich blend of culture, talent,
and experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
At more than 100 award-winning
properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences
so exceptional that long after a guest stays with us, the experience stays
with them. Attracting the world’s top hospitality professionals who curate
lifelong memories, we believe that everyone succeeds when they are empowered
to be creative, thoughtful and compassionate.