B&F Talent Coach (Supervisor-Beverage)

POSITION SUMMARY

Inspect grooming and attire of staff, and rectify any deficiencies.
Communicate with guests, other employees, and/or departments to ensure guest
needs are met. Ensure staff is working together as a team. Monitor dining rooms
for seating availability, service, safety, and well being of guests. Complete
work orders for maintenance repairs.

Complete scheduled inventories of supplies, food, and liquor. Check stock
and requisition necessary supplies. Obtain assigned bank and ensure accuracy
of contracted monies, obtaining change required for expected business level,
and keeping bank secure at all times. Communicate last call at designated
closing time.

Assist management in hiring, training, scheduling,
evaluating, counseling, disciplining, and motivating and coaching employees.
Develop and maintain positive working relationships with others, and support
team to reach common goals.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according
to company standards, anticipate and address guests’ service needs, and thank
guests with genuine appreciation. Speak with others using clear and professional
language, and answer telephones using appropriate etiquette. Ensure adherence
to quality expectations and standards.

Read and visually verify information in a variety of formats (e.g., small
print). Visually inspect tools, equipment, or machines (e.g., to identify
defects). Stand, sit, or walk for an extended period of time or for an entire
work shift. Move, lift, carry, push, pull, and place objects weighing less than
or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects
of varying size and weight, requiring fine motor skills and hand-eye
coordination.

Move through narrow, confined, or elevated spaces. Move up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties
as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work
Experience: At least 2 years of related work experience.

Supervisory
Experience: At least 2 years of supervisory experience.

License
or Certification: None