Banquet Captain

Description

As a Banquet
Captain at Concord Hospitality, you will play a critical leadership
role in ensuring seamless and memorable event experiences. Working closely
with the Banquet Manager, you will supervise banquet staff, coordinate food
and beverage service, and ensure exceptional guest satisfaction across all
events—from meetings and trainings to receptions
and reunions.

Responsibilities:

• Maintain
complete knowledge of and comply with all departmental policies, service
procedures, and standards.

• Provide exceptional guest service and ensure
all guest needs are met throughout each event.

• Lead and motivate
the banquet team, ensuring all quality and service standards are consistently
upheld.

• Greet guests warmly and oversee the flow of service during
events.

• Assist with food and beverage delivery when needed, especially
during peak service periods.

• Train banquet staff on proper service
techniques for plated meals, buffets, and reception-style events.

•
Anticipate guest needs and monitor satisfaction with food, beverage,
and service.

• Respond promptly and courteously to guest requests
and concerns.

• Supervise the setup, execution, and breakdown of all
banquet events.

• Perform side work and ensure full preparation
for upcoming events.

• Maintain clean, organized, and safe service areas
at all times.

Qualifications:

• Previous banquet
or food & beverage leadership experience preferred.

• Strong
communication, interpersonal, and team leadership skills.

• Ability
to multitask and work efficiently in a fast-paced event environment.

•
Excellent attention to detail and commitment to guest satisfaction.

•
Ability to work a flexible schedule, including evenings, weekends,
and holidays.

• Ability to stand/walk for long periods and lift moderate
weights as needed.

Benefits (Full-Time Associates
Only)

• Competitive wages

• Medical, dental, and vision
insurance

• Life insurance and short/long-term disability options

• 401(k) with company match

• Tuition assistance

• Discounted room
rates at Concord-managed hotels

• Training, development, and career
advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training,
development, and a strong “Associate First” culture rooted in our five
Cornerstones—Quality, Integrity, Community, Profitability, and FUN! Our goal
is to create a welcoming, engaging workplace where you can grow, feel valued,
and contribute to an outstanding hospitality experience.

Our associates
proudly cheer: “We Are Concord!”

We are an equal
opportunity employer committed to diversity and inclusion and strive to be
a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant
to federal employment laws. For further information, please review the href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.

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are outside of Marriott International, Inc. and its subsidiaries (“Marriott”).
These businesses are separate companies and separate employers from Marriott.

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