Banquet Captain

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Lansing
Job Description

Description

We are looking for
a Banquet Lead- Specializing in Guest Experience and familiar with Audio
Visual.

Pay scale:
$22-24.00/hour

What You’ll Do as Our Banquet
Captain

As our Banquet Lead, you’ll take the reins in ensuring
flawless event execution and exceptional guest experiences. Your
responsibilities will include:

Leadership &
Coordination

  • Supervising the Banquet team with enthusiasm,
    precision, and clear direction.
  • Partnering with the Banquet Manager
    to ensure every detail, from audio-visual setups to food and beverage service,
    exceeds guest expectations.
  • Leading by example to foster a culture
    of exceptional guest service, quality, teamwork,
    and timeliness.

Guest Service
Excellence

  • Providing outstanding service to all guests,
    making their event experience unforgettable.
  • Greeting guests warmly
    and ensuring their needs are met throughout the event.
  • Communicating
    effectively with guests about menu options and special
    requests.
  • Anticipating guest needs and monitoring their satisfaction
    during dining and event experiences.

Event Execution &
Support

  • Overseeing setup, execution, and cleanup of events,
    ensuring everything runs smoothly.
  • Assisting with food and beverage
    delivery from staging areas to guests as needed.
  • Helping other team
    members during peak periods to meet guest requests promptly.
  • Training
    team members on serving plated and reception-style meals (training
    provided).

Operational
Excellence

  • Performing side work to prepare for upcoming
    events.
  • Ensuring all service areas are kept clean and safe at all
    times.
  • Maintaining a professional and personable appearance to represent
    the venue.
  • Responding promptly and courteously to guest and team member
    requests.

Other Responsibilities

  • Taking
    on additional duties as assigned to support the success of events and
    the team.

Join us and take the lead in creating unforgettable
experiences for our guests while working in a supportive and dynamic team
environment!

Here are some reasons our associates like working
for us:

Benefits:

We offer competitive wages. Full-time associates
are eligible to participate in a comprehensive benefit package, which includes
medical/dental/vision plans, life insurance, ST/LT disability options, 401K
options, tuition assistance, discounted room rates at Concord managed hotels,
plus training & development and career advancement opportunities.

Why
Concord?

Our culture is based on our five Cornerstones, and they are
what we consider our foundation: Quality, Integrity, Community, Profitability,
and Fun. It’s important to us to provide a great work environment for our
associates and we strive to hire the BEST associates in the market.

Our
“Associate First” culture supports and inspires personal development both within
the workplace and beyond. Concord’s associates are what our company is built
on, and we strive to recognize them for their hard work, dedication,
and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best
customer service and quality accommodations in every market we exist

If
you are seeking a position where you can grow and be a part of a fun team,
this job may be your answer. We are proud to be an EEO employer M/F/D/V.
We maintain a drug-free workplace.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant
to federal employment laws. For further information, please review the href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.

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are outside of Marriott International, Inc. and its subsidiaries (“Marriott”).
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