Banqueting Floor Manager at JW Marriott Grosvenor House

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

Be part of our award winning team at one
of Europe’s most iconic and prestigious five star
hotels

JW Marriott is part of Marriott
International's luxury portfolio and consists of more than 110 beautiful
properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you’re happy, our guests
will be happy. It’s as simple as that. Our hotels offer a work experience unlike
any other, where you’ll be part of a community and enjoy a true camaraderie
with a diverse group of co-workers.

JW creates opportunities for training, development, recognition and most
importantly, a place where you can really pursue your passions in a luxury
environment. Treating guests exceptionally starts with the way we take care
of our associates. That’s The JW Treatment™.

Grosvenor
House
Located on Park Lane in the heart of Mayfair, our distinguished
5-star hotel offers exceptional accommodation, epicurean delights and sweeping
views over Hyde Park. This grand 5-star hotel celebrated its 90th anniversary
in 2019. JW Marriott Grosvenor House London welcomes celebrities, royalty
and business leaders to Mayfair throughout its history and continues to do so.

London is on the doorstep, the hotel is a stone’s throw from Bond Street,
Knightsbridge, Regent Street, Buckingham Palace, V&A, Natural History &
Science museums and the West End. Our guests are able to experience modern
luxury in a place where they can be mindful and present, and indulge in
the inspired service and nourishing surroundings.

We are currently
recruiting for a Banqueting Floor Manager to create
the ultimate experience when our guests dine and drink with us. They will strive
to provide and inspire incredible guest service that creates truly memorable
experiences for our guests. Join our amazing and diverse team and grow your
career with Marriott International, the world’s largest and most celebrated
hospitality brand.

As a Banqueting Floor Manager, you’ll
learn from some of the best in the industry; people who have walked
these corridors for a great many years. We welcome you to join our global
and diverse family.

You will enjoy working with a well-synchronized service staff, prepared to
do whatever it takes to pull off a flawless event. When the guests arrive,
they will be pleased to find your polished appearance and great service giving
you a sense of accomplishment and knowing that you’ve impressed each guest
with personalized attention. Your positive energy and people-pleasing mindset
are an important part of why our guests continue to choose us for their event
needs. Every day presents a new opportunity to interact with people from all
over the world, giving you new inspiration and perspective. But humility
can live side-by-side with ambition, we encourage anyone who serves our guests
to look to their next opportunity.

Currently, many of our team members have been promoted from within the hotel
and the company, there are plenty of opportunities to work

What
you’ll do as our newly appointed Banqueting Floor Manager:


  • Respond to and try to fulfil any special banquet event arrangements
    and resolve problems in a timely manner
  • Assist management in training,
    scheduling, evaluating, counselling and motivating employees

  • Communicate any additional meal requirements or special requests to
    the kitchen
  • Ensure banquet staff is working together as a team, inspect
    staff’s grooming standards

Banqueting Floor Manager rewards
and lifestyle benefits:

  • A unique opportunity to be part
    of an award-winning international brand where we celebrate your unique
    talent
  • Growth opportunities in the largest hospitality brand in
    the world - national and international transfers for the right candidates within
    Marriott hotels
  • Explore Rate - discounted room rates for you, your
    friends and family in Marriott properties worldwide
  • 28 days holidays
    (inclusive of 8 Bank Holidays)
  • 20% off across food and beverage outlets
    in Marriott properties worldwide
  • Recognition programmes and associate
    awards to appreciate outstanding talent
  • Wellbeing and community
    engagement activities on and off property
  • Bike Scheme and Travel Ticket
    Loan available for all associates
  • Workplace Pension Scheme

  • Meals on duty, uniform provided and laundered free of charge
  • World
    class training and development programmes tailored to enhancing your skills
    and help you grow
  • Work alongside talented, award winning
    and experienced hospitality professionals

What we’re looking
for

  • Great conversational skills and teamwork spirit

  • Positive outlook and outgoing personality
  • Ability to coach
    and motivate
  • Service oriented demeanour
  • Previous banqueting
    experience and good understanding of events
    operations

Connect your passions with a rewarding
opportunity

You’re a food and beverage enthusiast who really
enjoys making others feel at home. When you work with us, you'll get
to entertain and meet people from all over the world as you build your
experience. Join us and grow through opportunities to explore the business,
opening yourself to various career options. No matter your path, we’ll make sure
you feel right at home.

Marriott International is an equal
opportunity employer. We believe in hiring a diverse workforce and sustaining
an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such
as disability and veteran status, or any other basis covered under applicable
law.

Marriott Hotels strive to elevate the art
of hospitality, innovating at every opportunity while keeping the comfort of
the oh-so-familiar all around the globe. As a host with Marriott Hotels,
you will help keep the promise of “Wonderful Hospitality. Always.” by delivering
thoughtful, heartfelt, forward-thinking service that upholds and builds upon
this living legacy. With the name that’s synonymous with hospitality the world
over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.

JW Marriott is part of Marriott
International's luxury portfolio and consists of more than 100 beautiful
properties in gateway cities and distinctive resort locations around the world.

JW believes our associates come first. Because if you’re happy, our guests
will be happy. JW Marriott associates are confident, innovative, genuine,
intuitive, and carry on the legacy of the brand’s namesake and company founder,
J.Willard Marriott. Our hotels offer a work experience unlike any other, where
you’ll be part of a community and enjoy true camaraderie with a diverse group
of co-workers. JW creates opportunities for training, development, recognition
and most importantly, a place where you can pursue your passions in a luxury
environment with a focus on holistic well-being.

Treating guests exceptionally starts with the way we take care of our
associates. That’s The JW Treatment™. In joining JW Marriott, you join
a portfolio of brands with Marriott International. Be where you can
do your best work,​ begin your purpose, belong to an amazing
global​ team, and become the best version of you.

We have an extraordinary portfolio of brands, with over 9,700 hotels and resorts under more than 30 preferred brands in the industry, covering 143 countries and regions, offering a richer selection for you to feel, experience, and explore the world.